Abridge

Abridge provides an enterprise-grade AI platform that transforms clinical conversations into structured documentation for healthcare systems. The platform uses ambient AI technology to capture patient-clinician interactions and automatically generate clinical notes, nursing documentation, and revenue cycle intelligence in real time. The solution integrates directly within Epic's EHR system across multiple access points from Haiku to Hyperdrive.

The company's Contextual Reasoning Engine powers documentation across multiple care settings and specialties, with multilingual capabilities. Abridge serves major academic medical centers and health systems including Johns Hopkins Medicine, Kaiser Permanente, Mayo Clinic, and Duke Health. The platform addresses clinical documentation burden for physicians, nursing workflow efficiency, and revenue cycle optimization through structured data capture at the point of care.

Abridge earned Best in KLAS recognition for Ambient Speech in 2025 and was named the #1 Most Innovative Company in Healthcare by Fast Company. Customer reported outcomes include 78% decrease in cognitive load at Christus Health, 90% of clinicians giving more undivided attention at Corewell Health, and 86% of clinicians doing less after-hours work at Lee Health.

Organizations should consider Abridge when deploying ambient AI documentation across large, multi-specialty health systems where Epic EHR integration is essential. The platform demonstrates strong evidence for reducing clinician burden based on published customer outcomes across multiple large academic medical centers.

Expect an enterprise implementation approach with integration support for Epic workflows, specialty-specific customization capabilities, and ongoing partnership for optimizing documentation quality and revenue cycle capture. The vendor's KLAS recognition and customer portfolio suggest established deployment methodologies for complex health system environments.

Abridge operates exclusively in healthcare with a platform specifically designed for clinical documentation workflows. The company demonstrates deep healthcare expertise through HIPAA compliance, clinical conversation understanding across medical specialties, and integration with Epic EHR systems. Their customer base consists entirely of hospitals and health systems including Johns Hopkins, Kaiser Permanente, and Mayo Clinic.

The platform addresses healthcare-specific use cases including ambient clinical documentation, nursing workflow automation, and revenue cycle optimization through structured data capture. Abridge's recognition as Best in KLAS for Ambient Speech and published outcomes from major academic medical centers indicate established healthcare domain expertise and deployment experience in complex clinical environments.

The ideal client is a large health system or academic medical center with Epic EHR implementation seeking to reduce clinician documentation burden across multiple specialties. Organizations with 1,000+ clinicians, complex multi-site operations, and executive commitment to addressing burnout through AI-enabled workflow transformation will find the strongest alignment with Abridge's enterprise capabilities.