AcaciaIT

AcaciaIT is a managed IT services provider founded in 1992 by Greg Durnan, serving businesses throughout Tucson and Southern Arizona for over 33 years. The company evolved from a computer repair business into a multi-service managed IT firm offering cybersecurity, compliance support, and strategic IT planning for small to mid-sized organizations.

The company specializes in serving healthcare providers, law firms, non-profits, and small businesses with dedicated teams assigned to each client. Their healthcare services include HIPAA compliance support, PHI security management, annual risk assessments, and staff training delivered by HIPAA-certified professionals. AcaciaIT offers both fully managed IT services and co-managed arrangements for organizations with existing in-house IT staff.

The firm differentiates itself through local presence in Southern Arizona, live phone support, and flexible contract terms including a 30-day cancellation option and a 60-day money-back guarantee. They conduct quarterly business reviews and provide vendor liaison services as part of their managed service offerings.

Organizations should consider AcaciaIT when they need a local IT partner in Southern Arizona with deep HIPAA compliance knowledge and a commitment to relationship-based service. The company's assigned team model and quarterly review process work well for businesses that value continuity and proactive IT planning over transactional support.

Their flexible contract terms and money-back guarantee reduce switching risk for organizations dissatisfied with their current IT provider. The combination of managed services and co-managed options provides flexibility for businesses with varying levels of existing IT infrastructure.

AcaciaIT explicitly targets medical practices and healthcare providers as a core vertical, offering HIPAA-certified staff trained in PHI handling, compliance training, and annual risk assessment requirements. The company maintains partnerships with compliance teams and holds CHSP (Certified HIPAA Security Professional) certification, demonstrating commitment beyond basic HIPAA awareness.

Their healthcare services address medical-specific needs including electronic health record support, secure PHI transmission, vendor management for healthcare software, and compliance documentation. They serve medical practices in the Southern Arizona region with both fully managed and co-managed IT arrangements tailored to healthcare regulatory requirements.

Small to mid-sized healthcare practices, medical facilities, and HIPAA-regulated organizations in the Tucson metropolitan area and Southern Arizona seeking ongoing managed IT support with compliance expertise. Organizations with 10-100 employees that value personal relationships, local service delivery, and proactive IT planning over commodity pricing typically align well with their service model.