CMIT Solutions

CMIT Solutions operates as a franchise-based managed service provider (MSP) delivering IT support and cybersecurity services to small and medium-sized businesses. The company has earned recognition on Entrepreneur Magazine's Franchise 500 list for over a decade and received ConnectWise's Partner of the Year designation.

The company's service model combines local franchise ownership with centralized resources and standardized service delivery. Core offerings include remote monitoring and maintenance (RMM), automated security patching, asset tracking, help desk support, and cloud security services. The franchise structure enables localized client relationships while providing access to enterprise-level tools and expertise.

Leadership includes CEO Roger Lewis, who has a computer science background and experience co-founding two technology companies, and VP of Operations Tara Osborn, who previously served as Chief Revenue Officer at PipelinePlus. The company emphasizes proactive IT management with 24/7 monitoring and automated maintenance to prevent issues before they impact operations.

Consider CMIT Solutions if you operate a small business requiring consistent IT support without the overhead of internal staff. The franchise model delivers local accessibility combined with enterprise-grade monitoring tools and security automation.

Expect a service relationship focused on preventing downtime through proactive monitoring rather than reactive troubleshooting. The standardized RMM platform and automated patching reduce manual intervention while maintaining security posture across devices and applications.

CMIT Solutions does not demonstrate specialized healthcare IT capabilities on their website. While the company offers cybersecurity and compliance services among their general managed IT offerings, there is no evidence of healthcare-specific certifications, HIPAA expertise, or healthcare client experience. Healthcare organizations with regulatory compliance requirements should inquire directly about BAA availability and healthcare-specific security protocols.

Small businesses with 10-50 employees seeking outsourced IT management at predictable costs. Organizations that lack dedicated IT staff but require professional-grade monitoring, security updates, and help desk support will align well with CMIT's service model and automation-focused approach.