Consensus Cloud Solutions
Global provider of secure digital fax and healthcare interoperability solutions
About Consensus Cloud Solutions
Consensus Cloud Solutions (NASDAQ: CCSI) is a publicly traded company that operates as the world's largest digital fax provider and a specialized healthcare interoperability solutions provider. With 25 years of operational history, the company serves regulated industries including healthcare, finance, insurance, and government with a focus on secure data exchange and document transformation.
The company's healthcare portfolio includes HITRUST CSF Certified cloud fax services, direct secure messaging capabilities, patient information query tools through Carequality and CommonWell networks, natural language processing and AI-powered document extraction (Clarity), an interface engine and interoperability platform (Conductor), API connectivity solutions (Harmony), and HIPAA-compliant electronic signature services (jSign). These solutions can be implemented individually or as integrated workflows with managed services support.
Consensus maintains multiple healthcare industry certifications and memberships, including HIMSS Corporate Gold status, DirectTrust accreditation, and CHIME Foundation membership. The company was recognized as #22 overall and #8 in Healthcare Software by The Healthcare Technology Report's 2025 rankings, marking its second consecutive year on the list.
Best For
Healthcare organizations of varying sizes seeking to modernize document exchange workflows while maintaining HIPAA compliance. Particularly well-suited for hospitals, health systems, ACOs, and HIEs requiring interoperability solutions that bridge legacy fax infrastructure with modern data exchange standards including Direct messaging, Carequality connectivity, and FHIR APIs.
Key Strengths
- Largest digital fax provider globally with 25 years of healthcare market experience and extensive installed base
- HITRUST CSF Certified infrastructure with comprehensive compliance portfolio including HIPAA, SOC 2, and Sarbanes-Oxley
- Integrated interoperability platform connecting cloud fax, Direct messaging, Carequality query, and API endpoints through single interface
- Natural language processing and AI capabilities (Clarity) for extracting structured data from unstructured clinical documents
- Established network connections to over one million Direct addresses and nationwide HIE/ACO networks
- Publicly traded company (NASDAQ: CCSI) providing financial transparency and stability
Why Choose Consensus Cloud Solutions
Choose Consensus Cloud Solutions when you need enterprise-grade interoperability infrastructure with proven regulatory compliance and the ability to scale across large healthcare networks. Their strength lies in organizations transitioning from legacy fax systems to modern digital exchange while maintaining operational continuity.
Expect a managed services approach with enterprise support structures, particularly valuable for organizations dealing with high-volume document exchange across multiple care settings. Best suited for buyers prioritizing compliance credentials, network connectivity breadth, and vendor financial stability over custom application development.
Healthcare Focus
Consensus Cloud Solutions dedicates significant focus to healthcare with 25 years of industry experience serving hospitals, health systems, payers, and government healthcare agencies. The company maintains specialized healthcare certifications including HITRUST CSF and HIPAA compliance, with active memberships in HIMSS, DirectTrust, and CHIME Foundation.
Their healthcare-specific offerings include connectivity to Carequality and CommonWell Health Alliance networks, Direct Trust accredited messaging, and integrations with major EHR platforms including MEDITECH. The company serves notable healthcare clients including UAB Medicine and the U.S. Department of Veterans Affairs, demonstrating capability with complex enterprise healthcare environments.
Ideal Client Profile
Mid-to-large healthcare delivery organizations, health information exchanges, accountable care organizations, and payers managing high volumes of clinical document exchange across diverse provider networks. Organizations with existing fax dependencies seeking to modernize workflows while maintaining business continuity. Enterprises requiring HITRUST-level security assurance and demonstrated regulatory compliance for data exchange operations.
Specializations
Client Types
Why Choose Consensus Cloud Solutions?
- 500+ team members
- 2 certifications verified
- Elite Partner on Curatrix
- Verified on Curatrix
Quick Facts
- Category
- HIPAA Compliant Hosting Providers
- Headquarters
- Los Angeles, California, United States
- Company Size
- 500+ employees
Certifications
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Profile last updated: Jan 24, 2026
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