NAVOMI

NAVOMI is a technology consulting firm specializing in cloud-based digital engagement, enterprise integrations, and CRM platform implementations. The company holds certifications as a MuleSoft Select System Integrator and National Minority Supplier Development Council MBE, with over 500 project deployments completed across various industries including healthcare, telecommunications, and life sciences.

The firm's core capabilities center on API-led integration architecture using MuleSoft, Salesforce CRM implementation, conversational AI solutions through LivePerson and Twilio, and specialized life sciences expertise with Veeva CRM and Vault. NAVOMI operates a Center of Excellence model, providing dedicated solution teams for specific technology platforms and maintaining institutional accelerators to reduce implementation timelines and costs.

Notable healthcare work includes building a customer data platform (CDP) for a health sciences manufacturer that unified siloed digital marketing and contact center data, creating a 360-degree consumer view. The company's integration expertise spans workforce management systems, CRM widgets, and file upload solutions for enterprise healthcare clients.

Choose NAVOMI when your healthcare organization has already selected or committed to Salesforce, MuleSoft, Veeva, or LivePerson platforms and needs certified implementation expertise. The firm's institutional accelerators and pre-built integration patterns can accelerate deployments for common use cases like customer data platforms or contact center integrations.

Expect a structured Center of Excellence approach with dedicated teams possessing deep platform certifications. Best fit for organizations prioritizing certified expertise in specific technology stacks over broad generalist capabilities, particularly when integration complexity spans multiple enterprise systems.

NAVOMI serves healthcare through life sciences and pharmaceutical implementations, particularly with Veeva CRM and Vault platforms designed for pharma sales and regulatory compliance. The company has built customer data platforms for health sciences manufacturers that unify digital marketing activities with contact center interactions, creating comprehensive patient and HCP engagement views.

Healthcare work includes contact center integrations with workforce management systems for North American telehealth and life sciences clients, CRM widgets for healthcare engagement platforms, and HIPAA-consideration architectures for patient data handling. The firm's conversational AI capabilities support patient engagement and customer service automation for healthcare organizations.

Healthcare and life sciences organizations with $50M+ revenue implementing or optimizing Salesforce, MuleSoft, or Veeva ecosystems. Buyers should have specific integration challenges involving siloed systems, need for customer data platforms, or contact center modernization. Organizations seeking certified platform expertise and proven accelerators rather than custom development from scratch will find the best alignment.