NextGen Healthcare

NextGen Healthcare provides electronic health record (EHR), practice management (PM), and revenue cycle management solutions specifically designed for ambulatory care practices. The company offers two primary product lines: NextGen Office for small practices and NextGen Enterprise for mid-size to enterprise organizations, serving over 26 medical specialties including behavioral health, cardiology, orthopedics, and community health centers.

The platform emphasizes AI-powered clinical workflows, including NextGen Ambient Assist, which converts doctor-patient conversations into structured SOAP notes via smartphone, reportedly saving providers up to 2.5 hours daily. The company's "Closed Loop" patient experience framework addresses the entire care journey from appointment scheduling and intake through visit documentation, care coordination, and ongoing health management. NextGen Healthcare hosts its solutions on Amazon Web Services (AWS) infrastructure and offers interoperability capabilities for data exchange with payers, HIEs, and state reporting systems.

The company has received multiple industry recognitions, including G2 Analysts Pick, KLAS ratings for behavioral health, and ONC certification. NextGen Healthcare serves notable clients including Liberty Resources, Spectrum Healthcare Partners, and Morris Heights Health Center, with particular strength in federally qualified health centers (FQHCs) and specialty practices.

NextGen Healthcare is appropriate for established ambulatory practices seeking a mature, specialty-specific EHR platform with integrated revenue cycle management. Organizations should consider NextGen when specialty-specific clinical content is a priority, particularly in behavioral health, orthopedics, or community health settings. The AI documentation capabilities may appeal to practices focused on reducing provider burnout and after-hours charting.

Expect a comprehensive implementation process given the platform's depth, with strong emphasis on workflow configuration and specialty content optimization. The company's managed services approach and AWS hosting reduce internal IT burden for practices without extensive technical infrastructure.

NextGen Healthcare operates exclusively in the healthcare sector, providing ambulatory-focused EHR and practice management solutions. The company demonstrates deep healthcare expertise through ONC certification, HIPAA compliance infrastructure, specialty-specific clinical content for 26 disciplines, and integrated capabilities for MIPS/MACRA quality reporting, population health management, and value-based care programs. Strong focus on FQHC/community health centers with specialized templates for sliding fee schedules, state reporting, and grant management requirements.

Established ambulatory care practices with 10+ providers, multi-specialty medical groups, federally qualified health centers (FQHCs), and specialty organizations in orthopedics, behavioral health, or ophthalmology seeking comprehensive EHR/PM systems. Best suited for organizations prioritizing specialty-specific workflows, integrated revenue cycle management, and reducing provider documentation burden through AI technology.