RingRx

RingRx provides a cloud-based, HIPAA-compliant communications platform designed specifically for healthcare providers. The company offers integrated voice, text, video, and fax services through a unified system accessible via desk phones, mobile apps, and web interfaces. RingRx serves thousands of healthcare professionals across various practice types, from single providers to group practices and hospitals.

The platform emphasizes security and compliance while offering features tailored to healthcare workflows, including customizable call routing, personalized on-call profiles, user access levels, and automated phone trees. RingRx supports phone number portability, allowing practices to retain existing business numbers when transitioning to the platform. The company provides Business Associate Agreements (BAA) and maintains HIPAA-compliant infrastructure across all communication channels.

RingRx offers case studies demonstrating implementations in holistic medicine practices and behavioral health settings, along with educational resources on VoIP technology, HIPAA compliance, and healthcare communication best practices. The platform includes a beta video consultation feature and API access for integration with existing healthcare systems.

Healthcare practices should consider RingRx when seeking a unified communications platform that addresses multiple needs—phone, text, fax, and video—through a single HIPAA-compliant vendor. The company's healthcare-specific focus is evident in features like on-call profiles, customizable routing for after-hours care, and workflow automation designed for medical office operations.

Practices can expect a transition process that includes phone number portability support and customization assistance to match their specific workflows. The free trial allows for hands-on evaluation before commitment, and the company emphasizes responsive customer support based on client testimonials.

RingRx is built exclusively for healthcare providers, with HIPAA compliance as a foundational requirement rather than an add-on feature. The platform serves behavioral health providers, holistic medicine practices, therapy groups, and various medical specialties. Healthcare-specific features include secure messaging for patient communication, compliant faxing for medical records exchange, customizable call routing for on-call schedules, and user access controls aligned with clinical team structures.

The company provides Business Associate Agreements as standard practice and maintains educational content focused on healthcare compliance, including whitepapers on HIPAA-compliant texting and the future of patient communication technology.

The ideal RingRx client is a healthcare practice with 1-50 providers seeking to modernize communications infrastructure with HIPAA-compliant technology. These practices value workflow customization, need secure text messaging for patient communication, rely on faxing for document exchange, and want flexible access across office, mobile, and remote settings. Practices transitioning from legacy phone systems or consolidating multiple communication vendors will find particular value in the integrated platform approach.