Simple Interact

Simple Interact provides healthcare organizations with a comprehensive patient engagement and front office automation platform. The company focuses on digitizing patient interactions across the entire care journey, from appointment scheduling and intake forms to two-way SMS communication and post-visit feedback collection.

The platform offers five core modules: patient forms with eSignature capabilities, patient engagement tools including appointment reminders and health campaigns, bidirectional SMS chat with EMR archival, patient feedback and online review management, and online scheduling for appointments and refills. All services are designed with HIPAA compliance at their foundation and integrate with existing electronic medical record systems.

Simple Interact serves medical practices, multi-specialty groups, community hospitals, and Federally Qualified Health Centers. Their solutions support multiple languages and include capabilities for payment capture, provider notes, and pre-visit checklists.

Choose Simple Interact if your healthcare organization needs an all-in-one solution for front office automation rather than piecing together multiple point solutions. The platform is particularly valuable for practices struggling with paper-based intake processes, missed appointments, or inefficient patient communication workflows.

Expect a demo-driven sales process where the vendor tailors the presentation to your specific organizational needs and module interests. The platform's modular structure allows organizations to implement individual components or the full suite based on their priorities.

Simple Interact exclusively serves the healthcare sector, with solutions purpose-built for medical practices, multi-specialty groups, hospitals, and FQHCs. The platform addresses healthcare-specific challenges including HIPAA-compliant communication, medical history capture, consent management, and integration with electronic medical record systems.

Their focus on front office automation reflects deep understanding of healthcare operational workflows, from pre-visit patient preparation and intake through post-visit feedback collection and online reputation management for provider listings.

The ideal client is a medical practice, multi-specialty group, community hospital, or FQHC with 5-50 providers looking to digitize patient interactions and reduce front desk administrative burden. Organizations experiencing high no-show rates, paper-based intake processes, or inefficient appointment scheduling will benefit most from this platform's capabilities.