Smart Meter, LLC

Smart Meter, LLC operates as a B2B supplier of remote patient monitoring (RPM) technology and services, specializing in cellular-connected medical devices that transmit patient data without requiring hubs, Bluetooth pairing, or WiFi. The company serves over 800 healthcare organizations including digital health platforms, medical practices, health systems, and RPM service providers.

The company's core offering centers on FDA-approved cellular devices (blood pressure monitors, glucose meters, pulse oximeters, and scales) that connect through a proprietary private data network built in collaboration with AT&T. This infrastructure supports over 315,000 patients and processes 2 billion data points annually. Smart Meter maintains operations in Tampa, Florida, with same-day shipping for orders placed by 1 PM ET and claims 100% platform uptime since 2017.

Beyond hardware, Smart Meter provides integrated services including tier 1 customer support, tier 2 technical assistance, API integration, device management portals, performance analytics, and the SmartTouch patient engagement solution. The company reports 90% of support calls are answered before the second ring and ships over 1 million orders annually, including AI-driven glucose test strip refill management.

Choose Smart Meter when cellular connectivity reliability is critical to your RPM strategy and you need a proven infrastructure partner rather than building device relationships independently. The private AT&T network and multi-carrier SIM technology address common cellular connectivity challenges that plague consumer-grade RPM devices.

Expect comprehensive operational support including logistics, technical assistance, and patient-facing resources that allow your organization to focus on clinical workflows rather than device management. The 100% quality guarantee and established uptime record suggest operational maturity suitable for risk-based contracts where device reliability directly impacts reimbursement.

Smart Meter operates exclusively in the healthcare remote patient monitoring sector, with 100% of revenue derived from RPM device supply and services. The company maintains HIPAA compliance, SOC 2 certification, and FDA device approvals specifically for medical applications. All technology development focuses on chronic disease management use cases including diabetes, hypertension, heart failure, and COPD monitoring.

The company's partnerships span EHR vendors, RPM software platforms, health systems, and Medicare Advantage organizations, demonstrating integration across the healthcare technology ecosystem. Performance reporting includes metrics aligned with CMS reimbursement requirements for RPM codes 99453, 99454, and 99457.

Organizations implementing or scaling RPM programs who need dependable cellular device infrastructure without managing connectivity contracts, seeking white-label solutions they can brand as their own, or requiring comprehensive fulfillment and support services to minimize operational overhead. Digital health platforms, ACOs, and clinically-integrated networks operating value-based contracts where device reliability directly impacts financial performance.