TierPoint

TierPoint operates 40 data centers across 20 U.S. markets, providing hybrid IT infrastructure and managed services to enterprise clients. Founded in 2010 with a single Dallas data center, the company expanded through acquisitions including Xand (2014), Hosted Solutions (2015), and Cosentry (2016) to build a coast-to-coast presence serving thousands of customers.

The company offers a cloud-agnostic approach spanning colocation, private cloud, public cloud management (Azure and AWS), disaster recovery, backup services, and security solutions through their ADAPT platform. Their service portfolio includes specialized capabilities for IBM mainframe and Power Systems, SAP managed services, and database management. TierPoint supports compliance requirements across multiple industries including HIPAA, HITRUST, and PCI DSS certifications.

Notable healthcare clients include the Maryland Department of Information Technology and GlaxoSmithKline. The company positions itself as a provider for organizations managing complex hybrid environments that require high availability, regulatory compliance, and 24x7 support from U.S.-based teams.

Choose TierPoint when your healthcare organization requires enterprise-grade infrastructure with strong compliance credentials and 24x7 managed services. Their value proposition centers on managing hybrid IT complexity for organizations that cannot or will not move entirely to public cloud, particularly those running IBM systems, SAP workloads, or maintaining significant on-premises infrastructure.

Expect a consultative engagement model focused on infrastructure solutioning, with experts assessing workload requirements and recommending appropriate cloud, colocation, or hybrid configurations. Their managed services approach suits organizations seeking to offload day-to-day infrastructure management to focus internal teams on strategic initiatives.

TierPoint serves healthcare clients requiring HIPAA-compliant infrastructure with BAA availability and HITRUST certification. Their Maryland Department of Information Technology case study demonstrates experience supporting state healthcare agencies with backup and disaster recovery for mission-critical systems serving 30+ agencies. The company's compliance capabilities and disaster recovery expertise align with healthcare requirements for data protection and business continuity.

While healthcare represents one vertical among multiple industries served, TierPoint's infrastructure-focused services support hospitals, health systems, and pharmaceutical companies managing sensitive patient data and requiring high availability environments with regulatory compliance.

The ideal TierPoint client is a healthcare organization with annual revenue exceeding $100 million, operating complex IT environments that include legacy systems alongside cloud workloads. Organizations managing IBM mainframes or Power Systems, running SAP, or requiring specific data residency and compliance controls benefit most from their capabilities. Healthcare systems, regional hospitals, and established healthcare technology companies with existing infrastructure investments align well with their service model.