Waystar

Waystar operates a cloud-based healthcare payment software platform that serves over 1 million providers across the United States. Founded in 2017 through the merger of established healthcare payments companies, Waystar processes more than 7.5 billion annual healthcare payment transactions, touching approximately 60% of the U.S. patient population.

The company's platform addresses the complete revenue cycle with six integrated solution areas: Financial Clearance, Patient Financial Care, Clinical Integrity and Revenue Capture, Claim and Payer Payment Management, Denial Prevention and Recovery, and Analytics and Reporting. The platform incorporates Waystar Altitude AI, which uses artificial intelligence and generative AI to automate workflows, prioritize tasks, and reduce errors across revenue cycle operations.

Waystar has earned recognition as a 2025 Best in KLAS winner for both Patient Access and Claims Management and Clearinghouse categories. The company reports a provider Net Promoter Score of 74+ and serves health systems, hospitals, physician groups, ambulatory surgery centers, and other healthcare organizations. Client results include documented improvements in payment lift, automation rates, patient accounts receivable days, and clearinghouse cost reductions.

Healthcare organizations should consider Waystar when they need a proven, integrated revenue cycle management platform rather than point solutions. The company's comprehensive approach addresses patient access, claims processing, denial management, and patient payments within a single platform, reducing the complexity of managing multiple vendors. Organizations choosing Waystar can expect AI-driven automation capabilities, strong EHR integration support (94% client satisfaction rating), and implementation backed by established best practices.

The platform is particularly appropriate for organizations seeking to reduce manual revenue cycle work, improve claim acceptance rates, accelerate payment collection, and gain better financial visibility through analytics. Waystar's track record with major health systems and diverse provider types demonstrates capability across different organizational sizes and care settings.

Waystar operates exclusively in healthcare revenue cycle management with purpose-built solutions for provider organizations. The platform addresses healthcare-specific challenges including insurance eligibility verification, prior authorization automation, medical claims processing, denial management, patient responsibility estimation, and healthcare payment reconciliation. The company maintains compliance certifications critical to healthcare operations (HITRUST, HIPAA, SOC 2) and integrates with electronic health record systems used across the industry.

Client case studies demonstrate healthcare-specific outcomes including reductions in patient accounts receivable days, improvements in clean claim rates, and increases in patient payment collection. The platform serves diverse healthcare settings including acute care hospitals, ambulatory surgery centers, physician groups, federally qualified health centers, urgent care centers, and specialty practices, with capabilities tailored to each care delivery model's revenue cycle requirements.

The ideal Waystar client is a U.S.-based healthcare provider organization—whether a health system, hospital, large physician group, or specialty care facility—experiencing revenue cycle inefficiencies from fragmented systems or manual processes. Organizations benefit most when they have sufficient transaction volume to justify enterprise software implementation and seek integrated solutions rather than point tools. Clients should be prepared for a structured implementation process and have internal change management capabilities to adopt AI-driven workflow automation across revenue cycle teams.