Access | Information Management

Access is an information management company founded in 2004 that serves over 33,000 clients across North America and beyond. The company operates 190+ locations and employs 2,900+ team members, providing end-to-end solutions for managing physical records, digital documents, and data throughout their lifecycle.

The company's flagship platform, Access Unify, integrates offsite storage, scanning and digitization, records retention management, secure destruction, and EHR data archiving into a unified system. Access combines AI-powered indexing capabilities with traditional records management services, offering both physical storage solutions and digital transformation services. Their NAID AAA-certified destruction processes ensure secure disposal of sensitive information.

Access has been recognized on the Inc. 5000 list of fastest-growing companies for 12 consecutive years and has received multiple industry awards including Best in KLAS and KMWorld's 100 Companies That Matter. The company has grown through over 190 acquisitions, expanding its service capabilities and geographic reach while maintaining a focus on customer service and local presence.

Organizations should consider Access when they need to modernize records management while maintaining control over physical documents during transition periods. The Access Unify platform provides a single point of control for both physical and digital records, which is particularly valuable for healthcare organizations managing legacy paper charts alongside electronic health records.

Expect a consultative engagement model with local account representatives and 24/7 access to records through their online portal. The company's acquisition-driven growth strategy means they bring established processes and regional expertise to each market they serve.

Access serves multiple healthcare organizations including Penn State Health, Summa Health, and TMC with specialized services for medical records management. The company offers EHR data archiving solutions specifically designed for healthcare providers, enabling compliant storage and retrieval of electronic health records. Their case studies demonstrate experience with patient care optimization, chart digitization, and space management for healthcare facilities.

Access addresses healthcare-specific compliance requirements through records retention rules management and NAID AAA-certified destruction processes. The company has been recognized as one of the World's Best Digital Health Companies by Newsweek and received Best in KLAS awards, indicating validation from healthcare industry stakeholders.

The ideal client is a healthcare organization or hospital system managing thousands to millions of records across multiple formats and locations. Organizations undergoing digital transformation initiatives, consolidating records from mergers or acquisitions, or seeking to optimize storage costs while improving records accessibility align well with Access's capabilities. Companies requiring defensible retention schedules and compliance-focused destruction services will find value in their governance features.