Athelas

Athelas operates an integrated healthcare technology platform combining revenue cycle management (RCM), electronic health records (EHR), and ambient AI documentation tools. The company serves independent medical practices, urgent care centers, specialty clinics, and small healthcare groups across multiple specialties including orthopedics, physical therapy, dermatology, ENT, podiatry, and urology.

The platform architecture consists of three primary products: Athelas Insights for automated revenue cycle management with AI-powered denial defense and remittance reconciliation; Ambient AI for clinical documentation with automated scribing, CPT/ICD-10 coding, and EHR integration; and Athelas Air, a cloud-based EHR with embedded AI copilot, autonomous receptionist capabilities, and patient portal. The company also offers Athelas Agents, which deploy AI automation for scheduling, billing, appeals, and insurance verification tasks.

Case studies document measurable outcomes including a 115% increase in reimbursement rate per visit for OneAccord Physical Therapy, $3.1M in patient responsibility collections for South Valley ENT, 95% first-pass claim rates for Lattimore Physical Therapy, and $300K monthly collection increases for Hillside Foot & Ankle. The platform processes millions of appointments and billions of dollars in claims annually.

Athelas suits medical practices experiencing revenue cycle challenges from high denial rates, slow collections, or administrative inefficiency who want a unified technology solution rather than point solutions. The platform delivers value when practices seek to reduce documentation time for clinicians while simultaneously improving claim acceptance rates and accelerating payment cycles.

Buyers can expect an implementation that replaces or augments existing billing operations and potentially existing EHR systems. The AI agents provide ongoing automation for tasks like insurance verification, patient outreach, and denial management without proportional increases in staffing costs as patient volumes grow.

Athelas operates exclusively in healthcare with demonstrated expertise across multiple medical specialties including orthopedics, physical therapy, podiatry, dermatology, ENT, gastroenterology, urgent care, and primary care. The platform addresses healthcare-specific challenges including insurance claim denials, prior authorization workflows, CPT/ICD-10 coding accuracy, HIPAA-compliant documentation, and patient responsibility collections.

Revenue cycle capabilities include payer-specific denial strategies, remittance reconciliation, and automated insurance verification. Clinical documentation tools are trained on medical terminology and integrate with existing EMR systems. The company maintains HIPAA compliance and offers Business Associate Agreements for covered entity clients.

Independent physician practices, specialty clinics, and urgent care centers with 5-100 providers experiencing revenue leakage from denials, long accounts receivable cycles, or administrative bottlenecks. Practices transitioning from legacy EHR systems or operating with outsourced billing vendors who want greater transparency and control over revenue operations. Organizations where clinician burnout from documentation and administrative tasks impacts patient care time and practice profitability.