Avel Ecare

Avel eCare operates as a comprehensive telemedicine services provider delivering virtual clinical support across emergency departments, intensive care units, behavioral health facilities, senior care centers, and emergency medical services. Founded in 1993 as one of the nation's first clinician-to-clinician telemedicine providers, the company treats over 3 million patients annually through its network of board-certified physicians, advanced practice providers, nurses, pharmacists, and social workers.

The company's service model functions as a virtual hospital extension, offering 24/7/365 coverage across 15 distinct medical specialties. Avel eCare maintains Joint Commission accreditation and provides services ranging from emergency medicine and critical care monitoring to specialty consultations, school health nursing, and crisis intervention support for law enforcement. Their approach combines continuous patient monitoring with on-demand specialist access, allowing rural and underserved facilities to expand local treatment capabilities.

Notable initiatives include partnering with the South Dakota Department of Health to develop the first continuing education program for EMS teams using real-time telemedicine support, and surpassing 100,000 patient encounters through their Specialty Clinic service line. The company serves over 200 emergency departments nationwide and has established partnerships with Alliant Purchasing to expand virtual care access.

Healthcare organizations should consider Avel eCare when facing chronic clinical staffing challenges, high patient transfer rates, or difficulty recruiting specialists to rural locations. The company's managed service model allows facilities to expand clinical capabilities without traditional recruitment, offering immediate access to credentialed clinicians across multiple specialties with established telemedicine expertise.

Engagements typically involve embedding Avel's virtual teams with existing local staff to create hybrid care delivery models. Organizations can expect Joint Commission-accredited services, 24/7 availability, and support across the care continuum from emergency response through specialty consultation and ongoing monitoring.

Avel eCare operates exclusively in healthcare delivery, functioning as a virtual hospital staffing organization. The company maintains specific service lines for acute care (emergency medicine, critical care, hospitalist services), behavioral health (crisis intervention, psychiatric evaluations), senior care facilities (nursing home support), school health (K-12 nurse coverage), and pre-hospital care (EMS physician support). All clinical staff are credentialed healthcare professionals, and the organization maintains Joint Commission accreditation specifically for telemedicine services.

Rural hospitals and critical access facilities struggling with emergency department coverage, ICU staffing, or specialty access represent the core client profile. Senior care facilities requiring 24/7 medical oversight, school districts needing consistent nurse coverage, and EMS agencies seeking physician backup during pre-hospital care also align well with Avel's service capabilities and rural healthcare focus.