Coveware

Coveware is a cyber extortion incident response firm specializing in ransomware recovery, negotiation, and data decryption services. The company operates as a fully distributed organization with a global team, positioning itself as "ransomware recovery first responders" for organizations affected by cyber extortion attacks.

The firm's core methodology combines threat actor intelligence from an extensive database, professional negotiation services available 24/7/365, compliant cryptocurrency payment facilitation, and proprietary tools like Recon (forensic triage) and Unidecrypt (data recovery). Coveware emphasizes transparency throughout the incident response process, providing clients with strain-specific analytics including cost projections, data recovery percentages, and expected downtime metrics.

Coveware has been recognized by Forrester Research and featured in major publications including Forbes, The New York Times, and The Wall Street Journal. The company partners with No More Ransom and the Blockchain Alliance, and maintains HIPAA and PCI DSS compliance for handling sensitive client data during incident response.

Select Coveware when facing an active ransomware incident where internal recovery options have been exhausted and professional negotiation expertise is needed. The firm's extensive threat actor intelligence database and proven negotiation track record (Forbes reported an 80% reduction in one case) can significantly reduce both ransom costs and recovery time.

Expect a structured four-phase engagement covering assessment, negotiation, settlement, and decryption support. The company's transparency approach provides detailed analytics on likely outcomes based on the specific ransomware strain and threat actor, enabling informed decision-making during crisis situations.

Coveware maintains HIPAA compliance and offers Business Associate Agreement (BAA) support, making them suitable for healthcare organizations experiencing ransomware incidents. Their compliance framework addresses the unique regulatory requirements healthcare entities face during breach incidents, including documentation requirements and protected health information handling.

The company's blog features analysis of ransomware trends affecting healthcare providers, demonstrating sector-specific knowledge. Their transparent approach to incident response aligns with healthcare organizations' need for detailed documentation to meet breach notification requirements and insurance claims processing.

Mid-size to enterprise organizations in regulated industries like healthcare, finance, and manufacturing that require HIPAA or PCI DSS-compliant incident response. Best fit for companies with cyber insurance policies that cover ransomware response services, and those willing to consider ransom payment as part of a comprehensive recovery strategy when other options are unavailable.