Cypress Health

Cypress Health provides dedicated virtual medical assistants and receptionists to independent medical practices starting at $800 per month. Established in 2022 as part of the Iris-Health portfolio (founded in 2003), the company operates from four locations with over 250 employees and has processed more than 500,000 claims and 2 million transactions across its healthcare technology ecosystem.

The company's virtual assistants handle administrative tasks that don't require in-person patient interaction, including records management, prescription refills, prior authorizations, patient outreach, receptionist duties, chart preparation, and medical scribing. All virtual assistants are HIPAA-trained and work as dedicated team members integrated into practice workflows. Cypress positions itself as a cost-effective staffing alternative for practices struggling with high overhead and staff retention challenges.

Cypress Health is backed by 20 years of healthcare industry expertise through its parent company Iris-Health, which has developed practice management software, EMR systems, billing services, and MIPS registry capabilities. The company serves clients including Covenant Women's Health and Beats Cardiology, with a particular focus on small practices and healthcare startups needing flexible workforce solutions.

Choose Cypress Health if you operate a small independent practice or healthcare startup where traditional staffing costs are unsustainable, particularly if you need dedicated remote support rather than shared assistants. The fixed monthly pricing model works well for practices with predictable administrative workloads that want to avoid hourly billing uncertainty.

Expect a straightforward onboarding process with manager assignment to help identify the right virtual assistant for your needs. The service excels for practices willing to delegate administrative tasks systematically and those comfortable with remote team integration, backed by the operational knowledge from Iris-Health's two decades of healthcare technology experience.

Cypress Health operates exclusively in the medical practice sector with HIPAA-trained virtual assistants specifically educated in healthcare workflows. The company's specialization stems from parent company Iris-Health's 20-year evolution through medical transcription, EMR development, medical billing services, and MIPS registry certification, providing deep domain expertise in practice operations.

The service addresses healthcare-specific functions including prescription refill management through pharmacy interfaces, prior authorization processing through payer portals, medical records management with proper chart documentation, and patient outreach for preventive care appointments. Business Associate Agreements are available to ensure HIPAA compliance for all protected health information handling.

The ideal client is an independent medical practice with 1-5 providers facing staff retention challenges or high administrative overhead. This includes specialty clinics in women's health, cardiology, or primary care that have consistent administrative workflows but limited capital for full-time in-office staff. Healthcare startups in their first two years of operation particularly benefit from the flexible staffing model that supports growth without long-term employment commitments.