Doc Assist Me

Doc Assist Me provides healthcare virtual assistants (HVAs) to medical practices at $10 per hour. The company recruits medical professionals from the Philippines to perform administrative and clinical support tasks for U.S. healthcare providers. Founded by Dr. Garrett Randolph, the service was created to address staffing challenges in medical practices while providing career opportunities for overseas healthcare professionals.

The company's virtual assistants handle a range of functions including medical billing, insurance pre-authorization, eligibility verification, appointment scheduling, EHR data entry, and medical scribing. All HVAs undergo HIPAA compliance training and possess medical backgrounds. The engagement model follows a straightforward four-step process: consultation, contract signing, candidate interviews, and client-managed onboarding.

Doc Assist Me positions itself as a "by doctors, for doctors" solution, emphasizing the founders' direct experience with healthcare practice management challenges. The service offers full-time availability with flexible scheduling across time zones, allowing practices to scale their administrative workforce without the overhead costs of traditional in-house staff.

Choose Doc Assist Me if your practice needs to reduce administrative costs while maintaining quality support for billing, scheduling, and patient communication tasks. The service works well for practices that have established workflows and can provide clear training to remote staff.

Expect a hands-on role in managing your virtual assistant, including providing technology access, training on practice-specific protocols, and ongoing oversight. The low hourly rate makes this an accessible option for practices testing remote staffing for the first time or those operating on tight budgets.

Doc Assist Me exclusively serves healthcare providers, with all virtual assistants possessing medical backgrounds and HIPAA compliance certification. The service focuses on medical practice administration including billing and coding, insurance verification and pre-authorization, EHR documentation, and patient communication. Virtual assistants are trained specifically in medical terminology and healthcare workflows.

The company's physician founders bring direct experience with podiatry and medical practice management, informing their understanding of clinical documentation, patient scheduling, and revenue cycle needs specific to healthcare delivery.

The ideal client is a small independent medical practice or specialty clinic with 1-5 physicians that needs administrative relief but cannot afford full-time, U.S.-based staff. These practices have established processes, can provide clear documentation and training materials, and are comfortable managing remote workers across different time zones. They value cost savings and are willing to invest time in proper onboarding.