DocVA

DocVA provides virtual medical assistant staffing services to healthcare practices across North America. The company employs registered nurses and healthcare professionals from the Philippines to perform remote administrative, clinical support, and patient communication tasks. According to their website, DocVA has placed over 1,000 virtual assistants in hundreds of medical practices.

The company's virtual assistants handle tasks including appointment scheduling, EHR/EMR documentation, medical billing, insurance verification, prior authorization, patient phone calls, and medical scribing. All virtual assistants are HIPAA-certified and work with time-tracking software for accountability. Services are priced at $10 per hour with no long-term contracts required, and assistants can work during office hours or overnight shifts.

Founded by Nathan Barz, a Wharton graduate with previous experience at Barclays Investment Bank, DocVA positions itself as a cost-effective alternative to in-house staffing. The company reports a 4.7 rating across 150+ reviews and emphasizes that its virtual assistants are native English speakers with healthcare backgrounds who can integrate with any specialty or EHR system.

Choose DocVA if your practice needs affordable, healthcare-trained administrative support without the overhead of full-time employees. The service excels in situations where practices need dedicated, consistent assistance with routine tasks like appointment scheduling, insurance verification, medical records management, and patient communication.

Expect a straightforward engagement model with transparent hourly pricing and the flexibility to cancel without penalties. The registered nurse background of most virtual assistants means they understand healthcare workflows from the start, potentially reducing training time compared to general virtual assistant services.

DocVA exclusively serves healthcare practices with virtual assistants trained specifically for medical environments. The company addresses healthcare-specific needs including HIPAA compliance, medical terminology fluency, EHR/EMR system navigation, insurance verification workflows, prior authorization processes, and medical billing procedures. Services span multiple specialties including cardiology, nephrology, psychiatry, anesthesiology, and behavioral health practices.

The company's focus on registered nurses as virtual assistants demonstrates healthcare specialization, as these professionals bring clinical knowledge that enables them to understand practice workflows, medical documentation requirements, and patient communication protocols more effectively than general administrative support.

The ideal DocVA client is a healthcare practice owner, physician, or practice manager facing high payroll costs or staffing shortages. Practices with 1-20 providers that need consistent administrative support but cannot justify full-time salaries and benefits will find the most value. The service also suits practices looking to extend operational coverage beyond standard business hours.