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HealthTap

Virtual primary care platform connecting patients with U.S. board-certified doctors

California, United States
Est. 2010
201-500 employees
Verified
16+ Yrs
3 Certs

About HealthTap

HealthTap is a telehealth platform founded in 2010 that connects patients with board-certified U.S. physicians for virtual primary care visits. The service operates in California and accepts most major insurance plans including Medicare, Medicare Advantage, and traditional commercial payers. Patients can access video consultations, messaging with doctors, and online prescriptions through web or mobile applications.

The platform offers comprehensive primary care services including chronic condition management, mental health support, women's and men's health, pediatric care, and urgent care. With over 72,000 patient reviews and a 4.8 rating, HealthTap maintains a network of experienced physicians across multiple specialties. Visit pricing ranges from insurance copays to $129 per visit for self-pay patients, with a membership option at $55 quarterly reducing visits to $44 each.

The company has maintained operations for over 14 years and has been featured in major business publications including The New York Times, Wall Street Journal, and Forbes. HealthTap physicians are ABMS or AOA board-certified with unrestricted U.S. medical licenses and minimum of one medical degree.

Best For

HealthTap serves individual patients seeking accessible primary care, particularly those in rural areas with limited doctor availability, people without insurance or with high deductibles, and patients managing chronic conditions like diabetes or hypertension who need regular provider access and messaging capabilities.

Key Strengths

  • Over 14 years of operational history in telehealth delivery with 72,000+ patient reviews
  • Accepts Medicare, Medicare Advantage, and all major commercial insurance plans with transparent copay-based pricing
  • Network of ABMS/AOA board-certified physicians with unrestricted licenses and verified credentials
  • Comprehensive service offerings spanning 10+ specialty areas including pediatrics, geriatrics, and mental health
  • Multi-lingual provider availability including Spanish, Mandarin, and Cantonese speakers
  • Same-day appointment availability with extended messaging access (90 days or unlimited for members)

Why Choose HealthTap

HealthTap excels for individual patients who need reliable, affordable primary care access without geographic constraints. The platform's strength lies in its established physician network, insurance integration, and longitudinal care model with extended messaging. Patients can expect board-certified doctors with years of experience, transparent pricing, and rapid appointment availability.

The service works particularly well for routine primary care needs, prescription refills, chronic condition monitoring, and situations requiring doctor's notes. The membership model provides value for patients anticipating multiple visits annually or desiring unlimited physician messaging access.

Healthcare Focus

HealthTap operates exclusively in healthcare as a direct-to-consumer telehealth provider. The platform specializes in virtual primary care delivery across multiple patient populations including pediatrics (ages 1+), adult medicine, and geriatrics. Services encompass chronic disease management for conditions like diabetes and hypertension, preventive care, women's and men's health, behavioral health, and urgent care needs.

The company maintains HIPAA compliance and partners with major payers including Medicare, demonstrating regulatory and reimbursement expertise. All physicians hold board certifications from ABMS or AOA specialty boards and maintain active, unrestricted U.S. medical licenses.

Ideal Client Profile

Individual patients who value continuity with a personal primary care physician, need flexible scheduling around work or caregiving responsibilities, live in medically underserved areas, or want predictable healthcare costs through membership pricing or insurance copays. Particularly suited for those managing ongoing conditions requiring regular check-ins and medication management.

Specializations

Virtual primary care delivery Telehealth platform operations Insurance integration and claims processing Chronic disease management programs Multi-specialty telemedicine services Patient-doctor messaging systems Online prescription management

Client Types

Digital Health Payers Healthcare Startups

Why Choose HealthTap?

  • 16+ years of industry experience
  • 201-500 team members
  • 3 certifications verified
  • Select Partner on Curatrix
  • Verified on Curatrix

Quick Facts

Headquarters
California, United States
Founded
2010
Company Size
201-500 employees

Certifications

hipaa secure soc 2 type 2 jcaho accredited

Profile last updated: Jan 30, 2026

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