Hostway

Web hosting and digital services for small businesses

500+ employees

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About Hostway

Hostway is a web hosting and digital services provider focused on small business clients. The company offers a comprehensive suite of products including website builders, web design services, domain registration, web hosting (Linux and Windows), VPS hosting, and business email solutions. Through partnerships with Microsoft, Hostway provides Microsoft 365 and Exchange hosting services.

The company serves over 400,000 customers across multiple countries, hosting more than 150,000 websites. Hostway operates with a service model that includes both DIY website building tools and professional web design services, allowing businesses to choose their preferred level of involvement. Their platform includes eCommerce capabilities, marketing tools, and email migration services, supported by 24/7 customer support accessible via phone and email.

Customer reviews on Trustpilot indicate an average rating of 3.7 out of 5 stars based on 141 reviews, with many long-term customers noting reliable uptime and responsive support. The company has maintained operations for over 25 years, with some customers reporting relationships dating back to its previous branding as MyHosting and Gate.

Best For

Hostway is best suited for small businesses seeking an all-in-one digital presence solution with straightforward pricing and accessible support. The platform works well for companies that need basic web hosting, email services, and either DIY website building tools or professional design assistance without enterprise-level complexity.

Key Strengths

Comprehensive small business toolkit combining hosting, domains, email, and website building in one platform
24/7 support availability with phone and email access, noted by customers for responsiveness
Long operational history with customers reporting 15+ year relationships and consistent uptime
Microsoft partnership providing access to Exchange and Microsoft 365 services
Multiple service tiers allowing businesses to choose between DIY tools and professional design services
Global reach serving customers across multiple countries with 150,000+ websites hosted

Why Choose Hostway

Choose Hostway when you need a single vendor for multiple digital services—hosting, domains, email, and website creation—without managing multiple provider relationships. The company's longevity and customer base suggest stability for businesses seeking a long-term hosting partner.

Expect a small business-oriented experience with accessible support and Microsoft-integrated email solutions. The dual offering of DIY tools and professional services provides flexibility for businesses at different stages or with varying technical capabilities.

Healthcare Focus

Hostway does not appear to have healthcare-specific services, certifications, or compliance capabilities. The website content shows no evidence of HIPAA compliance, healthcare client case studies, or healthcare industry partnerships. The company's focus is general small business services across various industries rather than specialized healthcare technology solutions.

Ideal Client Profile

Small businesses and local service providers seeking a comprehensive digital presence without managing multiple vendors. Companies that value long-term provider relationships, need basic to moderate web hosting capabilities, and benefit from integrated Microsoft email solutions. Businesses comfortable with either self-service tools or professional design assistance depending on their technical expertise and resource availability.