Koru UX Design

Koru UX Design is a UX design agency that has specialized in healthcare technology for 14 years. The company operates as an embedded UX team for healthcare software companies, providing design services for electronic health records, practice management systems, telehealth platforms, and AI-powered clinical tools. They report completing over 1,500 healthcare projects affecting more than one million patients, clinicians, and providers.

The firm positions itself as an alternative to in-house UX departments, integrating directly into client teams and workflows. Their service model emphasizes scalability, allowing healthcare technology companies to expand design capacity without recruitment overhead. Koru has particular depth in designing for complex enterprise healthcare applications, including legacy system constraints, WCAG accessibility requirements, and HIPAA-compliant workflows.

The agency has received multiple international design awards, including six recognitions from iF Design Awards and other design competitions between 2019 and 2024. Their client roster includes established healthcare technology companies such as eClinicalWorks, MedBridge, WELL, and Acentra Health.

Choose Koru UX Design when you need healthcare UX expertise that functions as an extension of your team rather than a traditional project-based agency. Their embedded model works particularly well for organizations scaling multiple products simultaneously or navigating the complexities of AI integration in clinical workflows.

The firm is well-suited for companies dealing with enterprise healthcare software challenges—legacy code constraints, diverse user groups, heightened accessibility requirements, and complex data environments. Their track record with established healthcare technology companies suggests capability handling mature, regulated environments where compliance and security are paramount.

Koru UX Design exclusively serves healthcare technology companies and has done so for 14 years. Their portfolio spans clinical and care delivery systems (EHRs, clinical decision support, ePrescribing, medical imaging), care coordination platforms (patient portals, remote patient monitoring, telemedicine), practice and operations management (scheduling, population health), and financial/administrative systems (revenue cycle management, claims processing).

The firm demonstrates specific healthcare expertise through WCAG accessibility compliance work, HIPAA-compliant workflow design, and frameworks for AI autonomy in clinical contexts. Their case studies include telehealth integration for overburdened providers and clinical decision support systems, indicating familiarity with both regulatory requirements and clinical workflows.

Mid-market to enterprise healthcare technology companies with complex software portfolios, particularly those building AI-powered features or managing rapid product expansion. Organizations struggling with UX resource constraints, design debt from acquisitions, or the need to rapidly prototype while maintaining compliance standards will benefit from their scalable embedded approach and healthcare-specific expertise.