Netsmart

Netsmart is a healthcare software company with over 50 years of experience developing electronic health record (EHR) systems and services for community-based care providers. The company serves 147 million lives through 754,000+ providers, focusing on behavioral health, post-acute care, hospice, palliative care, and senior living communities.

The company's core offering is the CareFabric platform, an integrated framework that includes EHR solutions, revenue cycle management, practice management, telehealth, interoperability services, and AI-powered tools. Netsmart recently achieved Qualified Health Information Network (QHIN) designation and has launched AI-driven innovations including AlphaCoding for clinical coding automation and Bells Quality Coach for care quality improvement.

Netsmart employs over 2,600 associates and maintains its position as the top-rated technology vendor according to Black Book Research, earning 28 awards across behavioral health, geriatrics, home health, hospice, care coordination, and value-based care categories in 2025.

Choose Netsmart when your organization operates in behavioral health, post-acute care, hospice, or senior living sectors and requires a proven, comprehensive platform built specifically for these care settings. The company's five decades of experience translating into workflow designs that align with community-based care delivery models.

Expect a full-service engagement including software implementation, professional services for compliance and operations, ongoing education, and access to an extensive user community. Organizations benefit from continuous platform innovation, particularly in AI automation and interoperability, backed by responsive 24/7 support infrastructure.

Netsmart operates exclusively in healthcare with 100% focus on community-based care delivery. The company specializes in behavioral and mental health, geriatrics and long-term/post-acute care, home health and hospice, physical therapy and rehabilitation, and care coordination across these settings. Their QHIN designation enables seamless health information exchange across the care continuum.

The platform addresses healthcare-specific needs including HIPAA compliance, value-based care reporting, clinical quality measures, revenue cycle optimization for specialty billing, and regulatory documentation requirements specific to community-based care settings. Recent innovations focus on AI-assisted clinical coding and quality improvement tools designed for the unique documentation and compliance challenges these providers face.

The ideal Netsmart client is a community-based healthcare organization—such as a behavioral health center, hospice agency, skilled nursing facility, or senior living community—seeking to digitize operations, improve care coordination across settings, participate in value-based care arrangements, and leverage advanced interoperability for population health management. Organizations prioritizing specialized workflows over generic EHR solutions find strongest alignment.