Optimum Healthcare IT

Optimum Healthcare IT is a specialized consulting and services firm founded in 2012 that focuses exclusively on healthcare IT implementations and support. The company serves 285+ healthcare provider organizations across the United States, with particular strength in Epic EHR implementations, ServiceNow solutions, and AWS cloud infrastructure projects.

The firm offers three core service lines: advisory and assessment, implementation support, and managed services. Their approach combines staff augmentation through their CareerPath training program with comprehensive project support, including go-live assistance, optimization, and ongoing application management. They maintain elite partnerships with ServiceNow and AWS, plus a formal relationship with Workday.

Optimum has earned multiple Best in KLAS awards, including recognition for training/go-live support (2024) and IT planning and assessment (2025). The company has completed 400+ training and go-live projects and 150+ full implementations. They were named ServiceNow Healthcare Industry Partner of the Year in 2024 and have received CHIME Partner of the Year awards in both 2021 and 2024.

Choose Optimum Healthcare IT when undertaking complex, large-scale EHR implementations or ServiceNow deployments where proven go-live expertise matters. Their track record with 285+ healthcare organizations and consistent KLAS recognition demonstrates reliable execution on enterprise healthcare IT projects.

The firm excels at providing flexible resourcing models, from temporary staff augmentation to full managed services, making them suitable for organizations with variable staffing needs. Expect structured project management, certified consultants, and particular strength in Epic ecosystem work and healthcare-specific ServiceNow configurations.

Optimum Healthcare IT serves exclusively healthcare provider organizations, with all 285+ clients being hospitals, health systems, or medical centers. Their entire service portfolio is designed around healthcare IT needs, from HIPAA-compliant implementations to clinician workflow optimization. They maintain healthcare-specific partnerships including ServiceNow Healthcare Industry Partner of the Year recognition and work extensively with healthcare cloud infrastructure on AWS.

The company's CareerPath program specifically trains consultants in healthcare IT applications, and their project experience spans EHR implementations, revenue cycle management, clinical application optimization, and healthcare-specific ServiceNow modules. Client testimonials reference support during COVID-19, Epic Beaker laboratory system implementations, and other healthcare-specific technical projects.

Large healthcare provider organizations (100+ beds) or multi-hospital health systems planning Epic implementations, ServiceNow deployments, or AWS cloud migrations. Organizations seeking a mix of strategic advisory services and hands-on implementation support, or those needing reliable staff augmentation with healthcare-certified IT professionals for project surges or go-live periods.