Optiva Edge Solutions LLC

Optiva Edge Solutions LLC provides specialized virtual assistant services for healthcare practices, focusing on electronic health record management, revenue cycle operations, and administrative support. The company serves over 200 healthcare providers nationwide with US-based staff trained in medical practice workflows.

The firm's service portfolio spans EHR/EMR management across major platforms including Epic, Cerner, NextGen, Athenahealth, and Allscripts. Their revenue cycle management capabilities include claims submission, denial management, payment posting, medical coding, and provider credentialing. Virtual assistants handle patient scheduling, insurance verification, prior authorization support, and medical transcription with claimed 99.9% data accuracy.

Optiva Edge emphasizes HIPAA compliance with Business Associate Agreements and positions itself as a cost-effective alternative to in-house staffing, claiming 50-70% cost savings. The company offers flexible staffing arrangements that scale based on practice needs.

Healthcare practices should consider Optiva Edge when seeking to reduce administrative overhead through virtual staffing while maintaining operational control. The company's multi-platform EHR expertise and comprehensive RCM services make it suitable for practices needing integrated back-office support rather than point solutions.

Expect a staff augmentation model with US-based virtual assistants who can handle routine administrative tasks, billing operations, and credentialing workflows. The 24-hour matching process and flexible staffing suggest a responsive approach to practice needs.

Optiva Edge operates exclusively in healthcare, providing virtual assistance specifically designed for medical practice administration. Their staff receives training in healthcare-specific workflows including HIPAA compliance, medical terminology, and regulatory requirements for billing and coding.

The company supports multiple healthcare verticals including physician practices, specialty clinics, behavioral health, and wellness providers. Their services address healthcare-specific operational challenges such as claims denial management, payer credentialing, prior authorization processing, and quality measure reporting within EHR systems.

Small to mid-sized medical practices, specialty clinics, and ambulatory care facilities seeking cost-effective administrative support without sacrificing domestic staffing quality. Practices using mainstream EHR systems who need help with billing, coding, credentialing, or day-to-day practice management tasks and value HIPAA-compliant virtual assistance over in-house hiring.