Rhinogram

Rhinogram is a patient engagement platform founded by Dr. Keith Dressler, a practicing orthodontist who identified the need for compliant text communication with patients. The platform serves 13.5 million patients across primary care, specialty clinics, community health centers, health systems, and behavioral health organizations.

The platform's core capabilities include HIPAA-compliant two-way texting that makes existing landlines text-enabled, video visits requiring only cellular service (no broadband needed), and team collaboration features. Rhinogram integrates with EHR systems like Athena and emphasizes a "frictionless" approach that doesn't require patients to download apps or remember portal credentials. The company reports customers achieve an average 30% increase in business growth, with providers saving 1-2 hours daily on phone call time.

Rhinogram maintains a 4.9 rating on Capterra and received recognition as a high-growth company in 2020. The platform is backed by medical and oral health advisory boards comprising practicing physicians and dentists across multiple specialties.

Rhinogram is suited for healthcare organizations where patient access barriers—lack of broadband, unfamiliarity with technology, or difficulty reaching the practice by phone—create gaps in care. The platform addresses these through cellular-based video visits and text messaging that works through existing phone numbers.

Organizations should expect a managed service model focused on operational efficiency gains, particularly reducing phone volume and enabling virtual visit workflows. The physician-founded company emphasizes practical solutions for clinical workflows rather than comprehensive digital transformation.

Rhinogram serves exclusively healthcare organizations with a platform purpose-built for HIPAA-compliant patient communication. The company focuses on primary care, specialty clinics (ENT, orthopedics, gastroenterology, urology, cardiology), FQHCs, behavioral health, and oral health practices. Clinical advisory boards comprising over 30 practicing physicians and dentists inform product development.

The platform addresses healthcare-specific workflows including appointment scheduling, prescription requests, care plan management, referral coordination, and procedure follow-ups. Security features include encrypted messaging, fine-grained access controls, and permanent communication records designed for healthcare compliance requirements.

Primary care practices, specialty clinics, FQHCs, and behavioral health providers with 5-50 clinicians experiencing high phone volumes and seeking to implement hybrid care models. Organizations serving rural or underinsured populations where broadband access is limited. Practices using Athena EHR looking for integrated patient communication solutions.