Rochester RHIO

Rochester RHIO operates as a regional health information exchange (HIE) serving 14 counties across Western New York, including Rochester and the Southern Tier. The organization provides clinical data exchange services connecting over 3 million patient records across hospitals, clinical practices, long-term care facilities, and home health providers. Rochester RHIO is funded in part by New York State and operates under strict patient privacy and security policies.

The organization's core platform, Explore+, functions as a secure patient search engine enabling authorized healthcare providers to access lab results, radiology reports, diagnostic images, and clinical documents from participating organizations across the region. Rochester RHIO connects to over 35 EHR/EMR vendors and provides services including DIRECT secure messaging, automated admission/discharge alerts, results delivery directly into EHRs, and diagnostic image exchange. The organization also supports public health departments with contact tracing and emergency preparedness services.

Rochester RHIO has led regional initiatives in clinical data standardization, particularly through its Regional Data Normalization project funded by the Greater Rochester Health Foundation, which achieved over 80% standardization of lab test codes using LOINC standards across participating laboratories.

Choose Rochester RHIO when your organization operates within Western New York and needs to eliminate information silos across multiple healthcare facilities. The organization excels at reducing redundant testing, enabling emergency department access to patient history, and automating clinical workflows through EHR-integrated results delivery.

Expect a technically mature implementation process supported by experienced staff who handle vendor coordination for EHR integrations. Organizations benefit most when fully participating in both data contribution and consumption, creating a network effect that improves clinical information completeness across the entire region.

Rochester RHIO exclusively serves healthcare organizations with 100% focus on clinical data exchange and care coordination. The organization supports acute care hospitals, ambulatory practices, behavioral health providers, long-term care facilities, home health agencies, and public health departments. Specific healthcare compliance expertise includes HIPAA privacy and security requirements, SAMHSA Part 2 substance use disorder data handling, and HIV-sensitive information protocols.

The organization also provides specialized services for pediatric minor consent regulations and supports public health reporting requirements including cancer registries, immunization data, newborn screening, and syndromic surveillance to state-designated locations.

The ideal Rochester RHIO participant is a hospital, multi-specialty practice, or care coordination organization within the 14-county Western New York service area that regularly treats patients who receive care across multiple facilities. Organizations with established EHR systems seeking to reduce interface costs while expanding access to regional clinical data will realize the greatest value from participation.