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The HCI Group

Global healthcare IT consulting backed by Tech Mahindra scale

Jacksonville, Florida, United States
Est. 2009
500+ employees
Verified
17+ Yrs
2 Certs

About The HCI Group

The HCI Group is a healthcare IT consulting and technology solutions firm established in 2009 and acquired by Tech Mahindra. The company specializes in EHR implementation, managed application services, and digital transformation for healthcare providers. With more than 1,500 staff members, HCI operates across 20 countries serving integrated delivery networks, hospital systems, academic medical centers, and public health entities.

As part of the Tech Mahindra family, HCI combines healthcare domain expertise with enterprise-scale technology capabilities. The company has served over 420 healthcare providers globally and maintains an Epic Center of Excellence in Jacksonville, Florida. Core service areas include EHR consulting, go-live support, end-user services, managed application services, and strategic advisory for system selection and IT planning.

HCI has earned industry recognition including KLAS rankings as the #3 overall IT services firm (2018) and #1 for global EHR implementations (2017). The company is a CHIME Most Wired and CHIME Global Partner, and holds partnerships with Epic and AWS for cloud-based EHR migrations.

Best For

The HCI Group is best suited for mid-to-large healthcare providers undertaking major EHR implementations or seeking ongoing managed services for clinical applications. Organizations planning Epic deployments, multi-site hospital systems requiring international support capabilities, and healthcare entities needing 24/7 application support will find HCI's scale and Tech Mahindra backing particularly valuable.

Key Strengths

  • Extensive global reach with operations in 20 countries and dedicated international headquarters in the United Kingdom
  • Strong Epic EHR expertise with a dedicated Center of Excellence and recognition as #1 for global EHR implementations by KLAS
  • Tech Mahindra ownership provides enterprise-scale resources, 115,850+ professionals, and $4.5 billion company backing
  • Comprehensive managed services capability with 24/7 support desk and ability to fully manage clinical and ancillary applications
  • Industry-recognized performance with multiple KLAS and Black Book Research top rankings for IT services and advisory
  • AWS partnership specifically for healthcare EHR cloud migrations

Why Choose The HCI Group

Choose The HCI Group when your healthcare organization needs enterprise-grade EHR implementation support or managed services with global delivery capabilities. The combination of healthcare domain expertise and Tech Mahindra's technology scale makes HCI particularly effective for complex, multi-site deployments and organizations requiring 24/7 application support.

Expect a structured, process-driven approach backed by significant resources and proven methodologies. HCI's Epic specialization, AWS cloud capabilities, and international delivery model provide flexibility for organizations with complex geographic or technical requirements.

Healthcare Focus

The HCI Group operates exclusively in healthcare IT, serving providers, payers, and life sciences companies. The firm maintains dedicated healthcare-specific expertise including Epic certification, CHIME partnerships, and specialized services for medical record abstraction, clinical application support, and provider-focused digital transformation. HCI's international healthcare IT consulting experience spans integrated delivery networks, academic medical centers, pediatric hospitals, and public health entities across North America, Europe, Middle East, and Asia Pacific markets.

Ideal Client Profile

Ideal clients are mid-to-large healthcare providers including integrated delivery networks, multi-state hospital systems, academic medical centers, and pediatric hospitals. Organizations planning Epic implementations, requiring international support, or seeking to transition IT operations to managed services will benefit most from HCI's capabilities and scale.

Specializations

Epic EHR implementation EHR consulting and advisory Medical record abstraction Go-live activation support IT managed services Digital transformation strategy AWS cloud migration for EHR

Client Types

Hospitals Health Systems Payers Pharma

Why Choose The HCI Group?

  • 17+ years of industry experience
  • 500+ team members
  • 2 certifications verified
  • Select Partner on Curatrix
  • Verified on Curatrix

Quick Facts

Headquarters
Jacksonville, Florida, United States
Founded
2009
Company Size
500+ employees

Certifications

epic epic credentialed trainer

Profile last updated: Jan 30, 2026

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