Valer

Valer is a healthcare technology company that provides automated prior authorization and referral management software for hospitals, health systems, physician practices, and specialty providers. Founded in 2012 by Dr. Steve Kim, a pediatric surgeon, and Marty Staszak, a telecommunications technology veteran, the company was created to address the manual workflow challenges Dr. Kim experienced in clinical practice.

The platform consolidates payer portal management through a single interface, automating submission, status checking, verification, and EHR synchronization across multiple payers and specialties. Valer integrates with existing EHR systems and supports various care settings including DME providers, imaging centers, and infusion centers. The company received its first private equity investment from Hughes & Co. in 2023.

Client organizations report measurable improvements including 45% reduction in staff time for submissions, 11% increase in staff productivity, and 80% reduction in manual authorization processing time. Notable clients include Oregon Health & Sciences University, USC Keck, Kern Medical, and Golden Valley Health Centers.

Healthcare organizations should consider Valer when they need to consolidate prior authorization workflows across multiple specialties, service lines, and payer relationships. The platform's strength lies in its customization approach—configuring the software around existing organizational workflows rather than forcing organizations to adapt to a rigid system.

Organizations can expect a partnership-oriented implementation with ongoing payer portal maintenance handled by Valer. The solution is particularly valuable for complex healthcare environments managing diverse service lines where staff currently navigate dozens of separate payer portals and manual processes.

Valer exclusively serves healthcare organizations with software purpose-built for prior authorization and referral management workflows. The company supports hospitals, health systems, physician practices, DME providers, imaging centers, infusion centers, and payers. The platform maintains HIPAA compliance and integrates with major healthcare EHR systems.

The company's healthcare expertise extends from its founding by a practicing pediatric surgeon through its client base of major academic medical centers and safety-net hospitals. Valer's partnership with Optum (formerly AccuReg) demonstrates integration within the broader healthcare revenue cycle ecosystem.

The ideal Valer client is a mid-to-large hospital, health system, or multi-specialty physician organization managing high volumes of prior authorizations across diverse service lines and multiple payer relationships. Organizations experiencing staff burden from navigating numerous payer portals, seeking measurable productivity improvements, and requiring seamless EHR integration represent the best fit.