VirtualCare Assistants

VirtualCare Assistants provides virtual medical assistant services to healthcare practices across the United States. The company offers remote administrative and clinical support through three tiers: VMA Essentials (English-speaking assistants), VMA Bilingual Plus (English-Spanish bilingual support), and VMA Certified Pro (US-based certified medical assistants). Their assistants include medical graduates who understand clinical terminology and workflows.

The company's service portfolio spans front desk operations (appointment scheduling, phone answering, insurance verification), clinical support (medical scribing, remote patient monitoring, telephone triage), and revenue cycle management (medical billing, coding). They work with various EHR/EMR platforms including eClinicalWorks, Athena, NextGen, and Practice Fusion. All assistants complete minimum 40 hours of HIPAA training before client assignment.

VirtualCare Assistants serves multiple healthcare specialties and offers customized task assignments. For startup practices, they provide comprehensive packages covering credentialing, RCM, virtual assistance, and digital marketing. The company maintains HIPAA compliance through secure facilities, restricted PHI access protocols, and dedicated compliance oversight.

Choose VirtualCare Assistants when you need flexible virtual support that can scale with practice demands, particularly if you serve bilingual patient populations. Their medical graduate staffing provides clinical knowledge beyond typical administrative outsourcing. The three-tier model allows practices to match assistant qualifications to specific task complexity.

Expect a consultative onboarding process to customize task lists and match assistant expertise to your practice needs. Communication occurs through secure, HIPAA-compliant channels with flexibility in hours and task assignment. Practices requiring specialized clinical understanding or bilingual capabilities will find their staffing model particularly advantageous.

VirtualCare Assistants exclusively serves healthcare providers with services designed specifically for medical practice workflows. Their HIPAA compliance infrastructure includes specialized training, secure facilities, and dedicated compliance oversight. The company supports multiple healthcare verticals including behavioral health, senior care, and general practice, with assistants trained in medical terminology, prior authorization processes, insurance verification, and clinical documentation standards. Integration with major healthcare EHR/EMR platforms demonstrates dedicated healthcare technology expertise.

Small to mid-sized medical practices with 1-20 providers seeking to offload administrative burden while maintaining high-touch patient communication. Practices serving bilingual patient populations, startup practices needing comprehensive operational support, and specialty practices requiring assistants with clinical terminology knowledge are ideal fits. Best for practices comfortable with remote teams and seeking flexible, scalable support.