WestFax, Inc.

WestFax, Inc. provides cloud-based fax solutions designed specifically for healthcare organizations that require HIPAA compliance and secure document transmission. The company offers a range of services from basic HIPAA-compliant fax starting at $14.99/month to enterprise-level implementations with advanced workflow automation, API access, and integration capabilities.

The platform supports multiple integration methods including direct EHR/EMR connections (with certified Epic integration), RESTful API access, multifunction printer (MFP) native faxing, and email-to-fax functionality. WestFax emphasizes interoperability and provides SSO integration with major identity providers, custom workflow automation through their Comprehend platform, and support for legacy system migrations from platforms like RightFax. The company maintains SOC 2 Type II, HITRUST, and PCI-DSS Level 1 certifications alongside HIPAA compliance.

Notable enterprise clients include McKesson, Blue Cross Blue Shield, American Medical Association, and Xerox. WestFax has received recognition as a 2025 HIPAA Fax Guide Best In Class provider and SourceForge Top Performer.

Healthcare organizations should consider WestFax when seeking a cloud fax solution that balances comprehensive HIPAA compliance with technical flexibility. The platform excels in scenarios requiring deep EHR integration, migration from expensive legacy fax systems, or API-driven workflow automation for document routing.

Organizations can expect a dedicated implementation team for enterprise accounts, developer support for API integrations, and the ability to port existing fax numbers. The company's experience with major healthcare enterprises suggests capability to handle complex compliance and integration requirements while maintaining cost efficiency compared to traditional fax infrastructure.

WestFax demonstrates healthcare specialization through its HIPAA-compliant architecture, Business Associate Agreement availability, and specific compliance with HHS Health Information Privacy standards. The platform addresses healthcare-specific requirements including TLS 1.2+ encryption, AES 256 encryption at rest, audit logging, and physical security measures in HITRUST-certified data centers.

Healthcare integrations include certified connections to Epic and support for major EHR platforms (Cerner, Allscripts, Meditech, eClinicalWorks, NextGen). The company serves hospitals, health systems, and payers including Blue Cross Blue Shield, demonstrating experience with organizations managing protected health information at scale. WestFax's workflow automation addresses healthcare-specific needs like inbound document routing to EMR systems and compliance-required fax cover sheets with confidentiality statements.

The ideal WestFax client is a healthcare organization—from small practices to large health systems—that handles protected health information and requires HIPAA-compliant fax capabilities integrated into existing workflows. Organizations using Epic or other major EHR platforms, those operating legacy RightFax or similar systems seeking modernization, and enterprises needing API-driven automation for document routing will find WestFax's capabilities well-aligned with their requirements.