Bridge

BridgeInteract provides a comprehensive patient engagement platform designed to consolidate fragmented patient-facing technologies into a single, mobile-enabled solution. The platform serves healthcare organizations ranging from large multispecialty practices to FQHC networks and specialty practices, with notable clients including Esse Health and WellSky as an EHR vendor partner.

The platform's core capabilities include multi-EHR/PM integration, patient scheduling and intake automation, telehealth functionality, and branded mobile app development. BridgeInteract emphasizes automation of common administrative tasks including registration, forms processing, and patient payments, while providing a unified digital front door experience with biometric authentication support.

The company reports potential savings of 75%+ per month on licensing fees through solution consolidation, and claims an average patient engagement increase of 50% over 18 months across scheduling, online bill payments, forms, and intake automation functions.

Consider BridgeInteract when dealing with multiple disconnected patient engagement tools across different EHR systems. The platform excels in scenarios where administrative automation can yield significant operational improvements, particularly for organizations spending heavily on multiple point solutions for scheduling, intake, telehealth, and patient communications.

Expect a turnkey approach to digital front door implementation with emphasis on consolidation and mobile accessibility. Organizations should anticipate integration work across existing EHR/PM systems and a phased deployment approach that can start simple and expand over time.

BridgeInteract operates exclusively in the healthcare sector, serving multispecialty practices, FQHC networks, specialty providers, and partnering with EHR vendors like WellSky. The platform is purpose-built for healthcare workflows including patient scheduling, clinical intake, telehealth delivery, and healthcare payment processing.

The company demonstrates understanding of healthcare-specific challenges including the need to work across disparate EHR systems, HIPAA considerations for patient data handling, and the operational demands of healthcare administrative staff.

Healthcare organizations with 5+ locations running multiple EHR or practice management systems who struggle with fragmented patient-facing technologies. Best suited for groups with significant administrative overhead in scheduling, intake, and patient communications who can quantify ROI through staff time savings and increased patient engagement metrics.