CUSP Healthcare Partners

CUSP Healthcare Partners provides end-to-end revenue cycle management services to healthcare organizations including hospitals, physician groups, home health agencies, biotechnology companies, and dental services. Founded in the 1980s and based in Frisco, Texas, the company has accumulated over 30 years of combined provider and payer-side experience in healthcare revenue management.

The firm specializes in three core service areas: bad debt recovery, denial management, and credentialing. Their expertise spans multiple medical specialties including hospitals, nephrology, dialysis facilities, general surgery, orthopedics, laboratory services, oncology, and anesthesia. The company employs advanced AI technology alongside industry expertise to identify root causes of denials and implement mitigation strategies.

CUSP Healthcare Partners reports having recovered over $80 million in previously written-off bad debt for clients and achieving an average 35% reduction in claim denials. The company works with over 180 customers and maintains partnerships with major healthcare technology platforms including Epic, Cerner, Athenahealth, and eClinicalWorks.

Choose CUSP Healthcare Partners when your organization has accumulated significant bad debt write-offs or faces persistent denial rates that internal teams cannot resolve. The company's dual perspective from both provider and payer sides enables them to identify issues that purely provider-focused RCM companies might miss.

Expect a consultative approach beginning with data analysis and strategic recommendations within 72 hours. The results-based pricing model reduces financial risk, and the focus on denied claims and bad debt recovery means potential for positive ROI without upfront investment in new systems or processes.

CUSP Healthcare Partners operates exclusively in healthcare revenue cycle management with specific concentration in hospital systems and physician specialty groups. The company demonstrates deep healthcare compliance knowledge through partnerships with industry organizations including AHIMA, HBMA, and HFMA. Their service delivery integrates with major healthcare EHR and revenue cycle platforms including Epic, Cerner, Athenahealth, and eClinicalWorks, enabling them to work within existing provider technology ecosystems rather than requiring system replacements.

Mid-sized to large hospitals and physician specialty groups with substantial accounts receivable challenges, particularly those serving nephrology, dialysis, orthopedics, or anesthesia patients. Organizations that have written off bad debt as unrecoverable or struggle with denial rates exceeding 10-15% would benefit most from their specialized recovery services and dual-perspective expertise.