Eleos Virtual Healthcare Solutions

Eleos Virtual Healthcare Solutions provides bilingual Virtual Healthcare Associates (VHAs) based in Honduras to support U.S. healthcare practices. Founded by Dr. David Pak after implementing virtual scribes in his own 60+ provider practice, the company offers clinical, administrative, and value-based care support staff who work in the same time zone as their U.S. clients.

The company's service model includes physician-trained virtual scribes, virtual medical assistants, front office coordinators, insurance verification specialists, and value-based care roles including chronic care management and remote patient monitoring. VHAs connect through HIPAA-compliant VPN to access client EMR systems and work as dedicated team members assigned to specific providers or departments. Eleos handles all HR functions including recruiting, training, benefits, and IT support.

Operating for 3+ years, Eleos has deployed 250+ virtual healthcare associates across 45+ healthcare clients, primarily in Texas with expansion into Nevada, Florida, Tennessee, Alabama, and Oregon. The company reports saving over 100,000 clinic hours and achieving 90% provider satisfaction in post-implementation surveys.

Choose Eleos if you need dedicated virtual staff who function as true extensions of your team rather than offshore outsourcing. The company's physician-founded approach and same-timezone operations address the real-time collaboration gaps common in traditional offshore staffing models.

Expect a full-service staffing solution where Eleos handles recruiting, training, HR management, and technology setup. The all-inclusive model works well for practices seeking predictable costs without managing multiple vendor relationships for virtual staff support.

Eleos exclusively serves healthcare organizations across primary care, specialty medicine, dental, chiropractic, home health, and telemedicine. The company demonstrates healthcare-specific expertise through HIPAA-compliant infrastructure, physician-trained scribes who understand clinical documentation requirements, and value-based care services including CCM, RPM, and risk adjustment support.

Notable healthcare clients include Privia Health, Gonzaba Medical Group, and Kaizen Clinical Partners. The company's services address healthcare-specific operational challenges including prior authorization delays, insurance verification bottlenecks, and value-based care quality measure reporting.

Mid-to-large medical practices (10+ providers), multi-specialty groups, and healthcare organizations experiencing provider burnout from documentation burden or administrative overload. Organizations already using EMR systems that can support remote access and seeking to improve work-life balance for clinical staff while maintaining or increasing productivity. Practices serving Spanish-speaking patient populations gain additional value from bilingual staff capabilities.