ExtendedCare

ExtendedCare is a telehealth and patient engagement platform provider owned by the Dillon Kane Group, a Chicago-based enterprise software organization serving multiple industries since 2002. The company's telehealth solution was originally developed by Cisco and represents over a decade of investment specifically addressing healthcare institution needs.

The platform integrates with electronic health records (including Epic) and supports diverse care delivery settings including at-home virtual visits, inpatient and outpatient facilities, mobile stroke units, schools, and remote patient monitoring (telesitting). ExtendedCare emphasizes configurable workflows that extend beyond traditional EHR boundaries to connect with community partners such as federally qualified health centers (FQHCs). The solution is built on Cisco's collaboration network and maintains HIPAA, ISO 27001, GDPR compliance along with HITRUST certification.

The company operates with support from over 300 Dillon Kane engineers, strategists, and subject matter experts. ExtendedCare positions itself as providing enterprise-scale infrastructure with customizable deployment approaches tailored to individual health system requirements.

Choose ExtendedCare when EHR integration depth and multi-setting deployment flexibility are primary requirements. The Cisco infrastructure foundation provides confidence for organizations prioritizing network reliability and security compliance at enterprise scale.

Expect a deployment approach that balances standardized enterprise methodology with site-specific configuration. The platform's ability to support unlimited concurrent telesitting streams and extend workflows to external partner organizations makes it particularly suitable for health systems pursuing comprehensive virtual care strategies across both owned facilities and community networks.

ExtendedCare operates exclusively in the healthcare sector, with the platform originally developed by Cisco specifically for healthcare institutions over a decade-long investment period. The solution addresses acute care hospitals, health systems, mobile stroke units, and extends to community healthcare through FQHC integrations.

Healthcare-specific capabilities include Epic Monitor integration for telesitting, clinical annotation tools within video sessions, direct EMR uploads, and compliance frameworks covering HIPAA, HITRUST, and healthcare-relevant international standards. The company's 300+ technical staff through Dillon Kane Group focus on connected telehealth and in-hospital solutions.

The ideal client is a health system with 200+ beds operating multiple care delivery sites and seeking to implement telehealth across inpatient monitoring, outpatient visits, and community partner locations. Organizations using Epic or similar enterprise EHRs who require deep clinical workflow integration rather than standalone video conferencing will find the platform aligned with their needs.