Inphonite
Patient messaging and appointment reminder platform for healthcare practices
About Inphonite
Inphonite provides patient communication and appointment management software designed specifically for healthcare practices. The company has operated in the healthcare industry for over 20 years and currently serves more than 5,000 practices, sending approximately 150,000 messages daily. Their platform focuses on reducing no-shows through automated appointment reminders delivered via text, voice, and email.
The platform offers HIPAA-compliant two-way texting, patient portal functionality, EHR integration capabilities, and an integrated website builder. Inphonite's system includes intelligent text routing that automatically determines the best delivery method for patient communications. The company emphasizes seamless integration with existing EHR systems to eliminate manual data entry and streamline clinical workflows.
According to company statistics, the platform has prevented more than 10 million no-shows across its client base. Client testimonials from hospitals, occupational medicine practices, and mental health centers highlight the platform's ease of use and effectiveness in reducing missed appointments.
Best For
Healthcare practices of various sizes looking for an affordable, comprehensive patient communication solution. Best suited for organizations that want to reduce no-shows through automated appointment reminders, implement HIPAA-compliant text messaging, and improve patient engagement without significant IT infrastructure investment. Particularly appropriate for practices seeking multi-channel communication capabilities integrated with their existing EHR systems.
Key Strengths
- Over 20 years of healthcare industry experience with 5,000+ practices served, demonstrating sustained market presence and operational stability
- Multi-channel communication capabilities including text, voice, and email with intelligent routing that automatically selects optimal delivery methods
- HIPAA-compliant two-way texting with documented ability to reduce no-shows, supported by 10+ million prevented missed appointments
- Native EHR integration that eliminates manual data entry and syncs appointment data in real-time
- Comprehensive platform combining appointment reminders, patient portal, website builder, and messaging in a single solution
- Emphasis on affordability and budget-conscious pricing for healthcare practices
Why Choose Inphonite
Choose Inphonite if your practice needs a proven, all-in-one patient communication platform with demonstrated effectiveness in reducing no-shows. The company's two decades of healthcare-specific experience and large client base suggest operational maturity and understanding of practice workflows. The platform's intelligent routing and EHR integration capabilities can reduce administrative burden while maintaining HIPAA compliance.
Expect a managed service approach with emphasis on customer support and customization to fit specific practice needs. The solution is positioned as cost-effective, making it accessible for practices concerned about communication technology budgets while seeking comprehensive functionality.
Healthcare Focus
Inphonite operates exclusively in the healthcare sector with 20+ years dedicated to serving medical practices. The platform is purpose-built for healthcare with HIPAA-compliant communications as a core feature, not an add-on. Client base spans hospitals, occupational medicine, behavioral health, and general medical practices.
The company's feature set addresses healthcare-specific workflows including EHR integration, patient portal functionality, and appointment management designed around clinical schedules. All communications infrastructure is designed to meet healthcare regulatory requirements, with Business Associate Agreement availability for HIPAA compliance.
Ideal Client Profile
Healthcare practices, hospitals, and behavioral health facilities seeking to reduce appointment no-shows through automated, HIPAA-compliant patient communications. Organizations that value established vendors with long track records in healthcare and need EHR-integrated solutions without complex implementation requirements. Practices prioritizing cost-effectiveness and comprehensive functionality over enterprise-scale features, particularly those managing multiple locations or sites within a single system.
Specializations
Client Types
Why Choose Inphonite?
- 11-50 team members
- 1 certification verified
- Select Partner on Curatrix
- Verified on Curatrix
Quick Facts
- Category
- Patient Engagement Companies
- Company Size
- 11-50 employees
Certifications
Profile last updated: Jan 30, 2026
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