Patient Communicator

Patient Communicator is a patient engagement software platform designed to streamline communication between healthcare practices and their patients. Founded by Meir Goodman, the company focuses on reducing no-shows, automating administrative tasks, and improving the overall patient experience through multi-channel communication tools.

The platform offers automated appointment confirmations and reminders via text, email, or voice, alongside TrueText™ for two-way patient texting. Additional capabilities include real-time online scheduling, automated recall systems, digital patient forms, curbside check-in, and reputation management tools. The company developed its feature set in collaboration with healthcare providers, gathering input before development to ensure the platform addresses real practice needs.

Patient Communicator provides a 30-day free trial with unlimited training and support, emphasizing customer success through dedicated support representatives. The company positions itself as a partner to healthcare practices, continuously updating the platform based on client feedback.

Healthcare practices should consider Patient Communicator when they need a comprehensive patient engagement platform that addresses multiple administrative challenges through a single system. The platform is particularly effective for practices experiencing high no-show rates or seeking to reduce phone call volume through automated communications and two-way texting.

Practices can expect a consultative implementation approach with dedicated support and ongoing optimization assistance. The 30-day free trial provides an opportunity to test the full system before commitment, making it lower-risk for practices evaluating patient communication solutions.

Patient Communicator exclusively serves healthcare practices, with a platform designed specifically for medical offices and clinics. The system addresses healthcare-specific challenges including appointment no-shows, patient recall for follow-up care, and administrative communication burden. Features like curbside check-in were developed in response to healthcare industry needs, and the platform integrates with practice management systems used in medical settings.

Independent medical practices, dental offices, specialty clinics, and small healthcare organizations with 1-10 providers seeking to modernize patient communication and reduce administrative burden. Practices that value hands-on customer support and want a partner relationship with their software vendor will find the company's approach aligned with their needs.