Quadax

Quadax is a Cleveland-based revenue cycle management (RCM) technology provider founded in 1973 by IBM alumni Ralph Daugstrup and Tom Hockman. Operating as a private company for over 50 years, Quadax employs more than 670 professionals across four locations, with 37% of staff bringing a decade or more of industry experience. The company has developed over 40 proprietary software solutions throughout its history, securing billions in reimbursement for healthcare clients.

The company's core offering centers on its iQ (Intelligence by Quadax) framework, which applies AI and predictive analytics to optimize revenue cycle workflows from patient access through payment. Quadax provides clearinghouse services, denial management, payment forecasting, and automated claims processing capabilities. The platform maintains a 99.6% first-pass clean-claim rate through its Xpeditor software and supports electronic claim submission across multiple payer types.

Quadax serves diverse healthcare segments including hospitals, health systems, laboratories, physician practices, DME providers, and telehealth organizations. The company pioneered several industry firsts, including Medicare claim submission via modem in the 1990s and HIPAA-compliant electronic claims processing. With four office locations and national operations, Quadax maintains a coordinated service model featuring dedicated engagement teams and call center support.

Consider Quadax when your organization requires mature, proven RCM technology with AI enhancement rather than experimental solutions. The company's 50-year track record and focus on continuous innovation makes it appropriate for healthcare organizations prioritizing vendor stability alongside technological advancement. Their 99.6% clean-claim rate and billions in secured reimbursement demonstrate operational effectiveness at scale.

Engagements benefit from dedicated account teams combining experienced RCM professionals with modern AI-powered tools. Organizations can expect structured implementation processes backed by decades of healthcare billing expertise across multiple specialties and payer types. The iQ framework provides immediate business visibility while reducing manual workflow dependencies.

Quadax operates exclusively in healthcare revenue cycle management, serving hospitals, health systems, laboratories, physician practices, DME providers, telehealth organizations, and post-acute care facilities. The company maintains HIPAA compliance and offers Business Associate Agreements as standard practice. Their specialization extends to laboratory and pathology billing, which requires specific expertise in complex diagnostic reimbursement scenarios.

The company's iQ AI framework is purpose-built for healthcare RCM challenges including denial prediction, prior authorization management, and payer-specific rule navigation. Quadax's 50-year focus on healthcare billing has resulted in 40+ proprietary software solutions addressing sector-specific requirements from claims clearinghouse services to patient portal billing capabilities.

Ideal clients are established hospitals, health systems, laboratories, or specialty practices processing significant claim volumes who require both technological sophistication and operational stability. Organizations seeking to reduce denial rates, accelerate reimbursement cycles, and automate manual workflows while maintaining high accuracy standards will align well with Quadax's capabilities. The platform serves clients managing complex multi-payer environments with diverse billing requirements.