ReminderCall.com by Reminder Services, Inc.

ReminderCall.com, operated by Reminder Services, Inc., has rebranded as Bridge Engagement Basic and is part of Rectangle Health's Practice Management Bridge suite. The platform provides automated appointment reminder services designed to reduce no-shows and improve patient communication for healthcare practices.

The software offers multi-channel patient communication through automated calls, text messages, and emails, along with self-scheduling capabilities. Key features include two-way text chat, recall notifications for continuing care appointments, cancellation management, and a "Fill My Schedule Now" feature that contacts patients to fill open appointment slots. The platform includes patient satisfaction surveys, Net Promoter Score tracking, and email campaign tools for practice communications.

Bridge Engagement Basic integrates with existing practice management systems and maintains comprehensive compliance certifications including HIPAA, HITRUST e1, PCI Level 1, P2PE, and SOC 2. The platform provides real-time reporting and analytics on reminder delivery status and patient responses.

Choose Bridge Engagement Basic if your practice needs a straightforward solution to reduce no-shows through automated reminders while maintaining strict healthcare compliance standards. The platform excels at practices looking to fill schedule gaps proactively and enable patient self-scheduling without significant staff overhead.

Expect integration with your existing practice management system, real-time analytics on reminder effectiveness, and the ability to manage both routine appointment reminders and urgent schedule changes through a single platform. The multi-channel approach ensures patients receive communications through their preferred method.

Bridge Engagement Basic is built exclusively for healthcare providers and emphasizes compliance with healthcare-specific regulations. The platform holds HIPAA compliance and HITRUST e1 certification specifically for handling protected health information. All communications are designed to meet healthcare privacy requirements while supporting clinical workflows.

The software addresses healthcare-specific challenges including continuing care appointment recalls, same-day cancellation management due to provider availability, and patient satisfaction measurement aligned with healthcare quality metrics like Net Promoter Scores.

Primary care practices, specialty clinics, and ambulatory care centers with 1-10 locations that experience notable no-show rates and want to maximize schedule utilization. Best fit for practices with existing practice management systems seeking plug-and-play patient engagement tools rather than building custom solutions.