Subflow Health

Subflow Health provides a clinical workflow automation platform designed to reduce administrative burden and improve patient engagement for ambulatory surgical centers (ASCs), physical therapy clinics, and specialty practices. The platform integrates with existing EHR systems to automate patient communications, care coordination, and follow-up tasks through two-way text messaging and digital resource delivery.

The platform's core capabilities include event-triggered workflows based on EHR data (such as new referrals or upcoming procedures), automated patient check-ins and educational content delivery, digital form collection, and real-time analytics dashboards. Subflow also offers content creation services through a team of healthcare experts and instructional designers to develop custom patient education materials and recovery programs.

The company reports measurable outcomes within one month of implementation, including a 62% increase in patient adherence rates, 29% reduction in administrative tasks, and 99% average patient satisfaction scores. The platform is HIPAA-compliant and uses Drata for compliance management and security auditing.

Organizations should consider Subflow Health when staff bandwidth is constrained by manual patient outreach tasks and care coordination workload. The platform excels in automating repetitive communication workflows triggered by clinical events, making it particularly valuable for practices with high patient volumes or complex pre- and post-procedure care pathways.

Expect a managed service approach with workflow design support and optional content creation services. The platform delivers value quickly, with reported measurable improvements within 30 days, making it suitable for organizations seeking rapid deployment and immediate operational relief.

Subflow Health is purpose-built exclusively for healthcare providers with HIPAA-compliant infrastructure and Drata-managed security compliance. The platform specifically addresses ambulatory care workflows common to ASCs, physical therapy clinics, and specialty practices, including pre-surgical preparation, post-operative monitoring, referral management, and rehabilitation program adherence.

The company's team includes healthcare experts and adult education specialists who understand clinical workflows and patient education requirements, enabling them to create custom recovery guides and multi-week programs tailored to specific procedures and conditions. This healthcare-native approach extends to the platform's EHR integration capabilities and understanding of care coordination challenges in outpatient settings.

Ambulatory surgical centers and specialty practices with 5+ clinicians managing 100+ patient encounters monthly who are struggling with manual care coordination tasks. Organizations implementing value-based care models or seeking to improve referral conversion rates will benefit from the platform's patient tracking and engagement analytics. Best suited for practices with existing EHR systems looking to layer on automated patient engagement without disrupting current workflows.