Teltech Systems Inc

TelTech Systems Inc specializes in automated patient communication solutions for medical practices through its flagship MediCall platform. Founded in 1994, the company has focused exclusively on developing cloud-based telephony products that enable healthcare organizations to automate patient outreach across voice, text, and email channels.

The MediCall platform integrates directly with practice management systems to automate appointment reminders, patient recalls, test result notifications, and payment reminders. The system includes two-way patient chat capabilities, broadcast messaging for urgent communications, and post-appointment survey functionality with social media integration. TelTech serves multiple medical specialties including podiatry, primary care, ophthalmology, gastroenterology, pediatrics, and medical imaging centers.

Client testimonials indicate significant reductions in no-show rates, with some practices reporting decreases of 10-15%. The company offers a 15-day free trial with no contracts or setup fees, and maintains partnerships with multiple practice management software vendors to facilitate system integration.

Medical practices should consider TelTech Systems when reducing appointment no-shows is a primary concern and staff efficiency is being compromised by manual reminder calls. The platform's direct integration with practice management systems eliminates duplicate data entry and provides visibility into confirmation status without additional workflow steps.

Practices can expect a straightforward implementation process supported by partnerships with major practice management vendors, multi-channel communication options that accommodate patient preferences, and the flexibility to test the system risk-free before committing to ongoing use.

TelTech Systems operates exclusively in the healthcare sector, with all products designed specifically for HIPAA-compliant patient communication. The company serves specialty medical practices including podiatry, ophthalmology, gastroenterology, internal medicine, pediatrics, primary care, and medical imaging centers. Its platform addresses healthcare-specific workflows such as appointment confirmations, patient recalls for preventive care, test result notifications, and pre-appointment questionnaires that comply with medical practice requirements.

Independent medical practices and specialty care groups with 2-20 providers managing high appointment volumes across single or multiple locations. Organizations struggling with no-show rates above 10%, experiencing staff burnout from manual reminder calls, or seeking to improve patient satisfaction scores through better communication. Practices already using one of TelTech's partner practice management systems will benefit from streamlined integration.