THE TAY GROUP, LLC

The Tay Group is a boutique management consulting firm specializing in healthcare strategy and operations. The firm works with health plans, provider organizations, digital health companies, and life sciences organizations to address enterprise transformation, product innovation, market strategy, operational improvements, and cost reduction initiatives.

Led by founder Stephanie Barnhill Ross, who brings over 25 years of healthcare industry experience including more than a decade at Kaiser Permanente, the firm offers services spanning strategic planning, competitive intelligence, product development, process improvement, project management, and interim executive placement. The team provides hands-on consulting with a focus on measurable outcomes and practical implementation.

Case studies demonstrate impact across multiple areas, including a $14 million cost reduction for a regional health plan, product innovation generating $20 million in net income, and operational improvements increasing clinical visit completion by 60 percent for a Medicare Advantage plan.

Organizations should consider The Tay Group when they need experienced healthcare strategy consultants who can step into operational roles and deliver measurable results. The firm excels in situations requiring market intelligence, product development guidance, or interim leadership during transitions or transformation initiatives.

Clients can expect a collaborative, hands-on approach with emphasis on cross-functional consensus-building and pragmatic solutions. The firm's boutique structure allows for senior-level attention and flexibility, particularly valuable for complex projects requiring both strategic thinking and execution capability.

The Tay Group exclusively serves the healthcare industry with particular depth in health plan operations, Medicare Advantage programs, and integrated delivery systems. The firm's expertise spans benefit design, claims payment policies, care management programs, and regulatory compliance considerations specific to health insurance products.

Leadership experience includes direct work with Kaiser Permanente and multiple Blue Cross Blue Shield plans, providing insight into both staff and network model operations. The firm also supports digital health companies and life sciences organizations navigating healthcare market entry and product development.

Mid-sized to large health plans, particularly regional Blue Cross Blue Shield organizations and Medicare Advantage plans, seeking strategic guidance on product development, market positioning, or operational transformation. Also suitable for integrated delivery systems undergoing major change initiatives and private equity firms requiring healthcare sector expertise for portfolio due diligence and investment evaluation.