ViTel Net
Enterprise virtual care platform with 30 years telehealth experience
About ViTel Net
ViTel Net is a healthcare technology company with 30 years of experience developing virtual care platforms for health systems and hospitals. The company's core offering is vCareCommand, a patented enterprise platform that supports video visits, EHR integration, imaging workflows, and care pathway automation. ViTel Net serves leading academic medical centers, children's hospitals, and regional health systems across the United States.
The platform features three deployment options: vCareXpress for rapid turnkey implementation, vCarePathways for AI-powered patient engagement with EHR integration, and vCareNterprise for complex multi-site health systems requiring extensive configuration. All solutions emphasize zero-code configuration to match existing clinical workflows without requiring replacement of current Health IT investments. The company supports the full care continuum including telepsychiatry, specialty consultations, and remote monitoring programs.
ViTel Net differentiates itself through multi-EHR and multi-PACS integration capabilities, allowing health systems with heterogeneous technology environments to centralize virtual care operations. The company provides 24/7 technical support and clinical consultation services, with particular expertise in state-level telepsychiatry network implementations.
Best For
ViTel Net is best suited for mid-to-large health systems and academic medical centers seeking to scale virtual care programs across multiple facilities or service lines. Organizations with existing EHR investments who need flexible integration rather than rip-and-replace solutions will find the platform's multi-vendor connectivity particularly valuable. The company serves well those establishing or expanding telepsychiatry networks and specialty teleconsultation services.
Key Strengths
- 30 years of telehealth implementation experience with deep understanding of clinical workflows and program design
- Multi-EHR and multi-PACS integration capabilities supporting complex health system technology environments
- Three-tiered solution portfolio allowing organizations to start small with vCareXpress and scale to full enterprise deployment
- Zero-code configuration flexibility enabling customization without extensive technical resources
- Proven track record with major academic medical centers including Vanderbilt and Children's hospitals
- 24/7 technical and clinical support with dedicated program consultation services
Why Choose ViTel Net
Choose ViTel Net if you're a health system needing to unify virtual care across multiple locations with different EHR systems, or if you're scaling from pilot programs to enterprise-wide telehealth services. The company excels when organizations require both technical platform capabilities and clinical program design expertise. Their three-tiered approach allows for phased adoption matching organizational maturity.
Expect a consultative engagement with focus on long-term partnership rather than transactional software licensing. Implementation timelines vary significantly based on solution tier, from rapid deployment with vCareXpress to extensive configuration periods for vCareNterprise. The company provides ongoing program optimization support beyond initial go-live.
Healthcare Focus
ViTel Net serves exclusively healthcare organizations with particular strength in health systems, academic medical centers, and children's hospitals. The company demonstrates deep healthcare vertical expertise through support for specialized clinical workflows including telepsychiatry network operations, specialty teleconsultation, and remote patient monitoring programs. Their platform is purpose-built for healthcare with native EHR integration, PACS connectivity, and compliance with healthcare data exchange standards.
The company's work includes state-level telepsychiatry programs and research study support for academic institutions, indicating sophisticated understanding of healthcare regulatory environments and clinical research requirements.
Ideal Client Profile
The ideal ViTel Net client is a multi-facility health system or academic medical center with annual revenue exceeding $500 million, operating with multiple EHR instances or PACS systems. These organizations are expanding virtual care beyond basic video visits into specialty consultation networks, remote monitoring programs, or state-level telepsychiatry initiatives. They value vendor partnerships with clinical expertise and require platforms that integrate with complex existing technology ecosystems.
Specializations
Client Types
Why Choose ViTel Net?
- 32+ years of industry experience
- 51-200 team members
- 5 certifications verified
- Select Partner on Curatrix
- Verified on Curatrix
Quick Facts
- Category
- Telehealth Platform Companies
- Headquarters
- United States
- Founded
- 1994
- Company Size
- 51-200 employees
Certifications
Profile last updated: Jan 30, 2026
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