GoReminders

GoReminders is an appointment reminder and booking software platform founded in 2002 by co-founders Jonathan Zacks and Justin Svrcek. The company originated from their family experiences with no-show appointments in medical, financial, and IT service businesses. Based in New York with a team of approximately 10 employees, GoReminders serves appointment-based businesses across multiple industries including healthcare, legal services, salons, fitness, real estate, and education.

The platform offers automated SMS and email appointment reminders, online booking capabilities, customizable message templates, calendar integrations, and message blast features. The system allows clients to confirm appointments by text response and integrates with tools including Google Calendar, Outlook, iCloud, Squarespace, Wix, WordPress, Mailchimp, Constant Contact, Stripe, and Zapier. GoReminders reports an 80% reduction in no-shows for clients and maintains ratings of 4.9 on G2 (219 reviews), 4.8 on Capterra (192 reviews), and 4.9 on the App Store (511 reviews).

The company has received four G2 awards for Winter 2025 in the appointment reminder software category: Best Results, Best Usability, Most Implementable, and Easiest to do Business With. Healthcare clients include Valley Immediate Care and Freedom Home Care, though healthcare represents a smaller portion of the company's overall client base.

Choose GoReminders if you need a simple, reliable appointment reminder system that can be implemented quickly without technical expertise. The platform excels for small practices and service providers who want to reduce no-shows through automated SMS and email reminders without investing in complex scheduling systems.

Expect straightforward setup, responsive customer support, and integration with existing calendar and website tools. The free trial allows testing functionality before commitment, and the mobile apps enable appointment management from any location.

GoReminders serves healthcare providers including immediate care clinics, home care agencies, and private practices, though healthcare represents a portion of a broader multi-industry client base. The platform addresses common healthcare scheduling challenges like appointment no-shows and confirmation workflows. Notable healthcare clients include Valley Immediate Care and Freedom Home Care, with case studies demonstrating application in senior care and healthcare interview scheduling.

However, the company does not explicitly advertise HIPAA compliance certification or Business Associate Agreement availability, and lacks healthcare-specific features like EHR integration or clinical workflow optimization found in specialized healthcare communication platforms.

The ideal client is a small appointment-based business with fewer than 50 employees seeking to reduce no-shows through automated reminders. This includes solo practitioners, small medical clinics, therapy practices, salons, fitness studios, legal offices, and service providers who manage appointments through calendar systems and want simple two-way text confirmation capabilities.