PACT RCM LLC

PACT RCM LLC is a revenue cycle management company founded in 2022 that serves multi-specialty medical practices across the United States. The company operates with a US-based account management team and India-based operations, focusing on front-office through back-office RCM services including eligibility verification, coding, claims submission, denial management, and collections.

The company emphasizes prevention-focused RCM operations, conducting insurance verification 48-72 hours before appointments and submitting 99% of claims within 24 hours. PACT maintains integrations with major EMR platforms including AdvancedMD, Athena, ModMed, Epic, and Cerner. The company serves specialties including dermatology, cardiology, orthopedics, primary care, behavioral health, and physical therapy.

PACT reports maintaining a 100% client retention rate since 2022, with documented case studies showing reductions in AR over 90 days from 32% to 9% and clean claim rates reaching 98% across specialties. The company holds SOC 2 Type II certification and maintains HIPAA compliance protocols.

Consider PACT RCM if your practice is experiencing preventable denials stemming from eligibility failures, prior authorization issues, or front-office disconnects. Their prevention-first methodology addresses root causes rather than focusing solely on back-end collections. The company's documented ability to reduce AR over 90 days by 72% within six months demonstrates operational discipline.

Expect a partnership model with dedicated account teams, daily claim submission, and aggressive denial management. The boutique approach limits their client roster to maintain service quality, making them suitable for practices valuing personalized attention over scale.

PACT RCM exclusively serves medical practices across multiple specialties including dermatology, cardiology, orthopedics, primary care, behavioral health, and physical therapy. The company maintains specialty-specific workflows and payer expertise for Medicare, Medicare Advantage, Medicaid, commercial payers, and workers' compensation claims.

Their healthcare compliance foundation includes SOC 2 Type II certification and HIPAA compliance with BAA availability. The company tracks jurisdiction-specific Medicare LCD/NCD requirements, state-level Medicaid variations, and maintains awareness of regulatory changes including the No Surprises Act and CMS prior authorization reform.

Small to mid-sized specialty practices with 1-10 locations generating sufficient revenue to justify managed RCM services. Practices struggling with eligibility verification failures, prior authorization denials, or extended AR aging will benefit most. Best fit for practices using mainstream EMR platforms and willing to adopt structured front-office protocols with real-time verification requirements.