Phoenix RCM

Phoenix RCM is a revenue cycle management company specializing in emergency medicine coding and billing services. The company focuses on emergency room physician groups, emergency room facilities, freestanding emergency centers, and urgent care facilities. Led by managing partners Terri Tamez and Matt Tamez, the firm combines over 20 years of emergency medicine coding expertise with technology-driven processes.

The company provides end-to-end revenue cycle management services including patient registration, insurance verification, medical coding, claims submission, payment posting, denial management, and collections. Phoenix RCM operates with both domestic and offshore resources to maintain 24-hour operations. They emphasize client data ownership, ensuring practices retain control of their information. The firm also offers consulting services for workflow optimization and compliance planning, particularly for freestanding emergency centers from startup through established operations.

Phoenix RCM actively participates in healthcare advocacy through memberships in EDPMA (Emergency Department Practice Management Association), ACEP (American College of Emergency Physicians), and NAFEC (National Association of Freestanding Emergency Clinics), representing physician group interests at state and federal legislative levels.

Choose Phoenix RCM when emergency medicine billing expertise is critical to your practice's success. The company's founding partners bring certified coding credentials and decades of emergency medicine experience, positioning them to handle the complexity of emergency department and freestanding emergency center billing. Their advocacy work with major emergency medicine organizations demonstrates commitment to the specialty beyond transactional services.

Expect a relationship-focused approach with emphasis on communication and transparency. The company's data ownership model and 24-hour operations support practices requiring responsive, continuous revenue cycle management with specialized emergency medicine knowledge.

Phoenix RCM operates exclusively in healthcare, specifically within emergency medicine and acute care settings. The company's healthcare focus encompasses emergency room physician groups, hospital emergency departments, freestanding emergency centers, and urgent care facilities. Their managing partners hold certifications including CPC (Certified Professional Coder), CEDC, CPCO, and CPB, demonstrating specialized healthcare coding and billing credentials.

The firm's healthcare commitment extends to advocacy work, with active participation in emergency medicine trade organizations addressing regulatory and reimbursement challenges. They maintain HIPAA compliance and emphasize understanding of emergency medicine-specific coding complexities, payer requirements, and denial management strategies unique to acute care settings.

The ideal Phoenix RCM client is an emergency medicine practice—whether hospital-based emergency department, freestanding emergency center, or urgent care facility—that values specialized coding expertise and industry advocacy. Practices seeking a partner invested in emergency medicine legislative issues and those requiring around-the-clock billing operations will find strong alignment with Phoenix RCM's model.